Lundyn Smith
Oshkosh,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Psychiatric Care Technician
Winnebago Mental Health Institute
09.2016 - Current
- Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
- Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
- Monitored vital signs and reported any abnormalities to medical staff promptly for timely interventions.
- Participated in ongoing professional development, staying current on best practices and emerging trends within the field of mental health care.
- Implemented behavioral modification techniques according to evidence-based practices under clinical supervision while tracking improvements over time carefully.
- Prevented potential conflicts by assessing risks within the group setting during therapy sessions proactively.
- Provided crisis intervention services, deescalating volatile situations and maintaining safety.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients.
- Supported patients'' daily living needs such as hygiene, nutrition, and mobility for improved overall wellbeing.
- Provided therapeutic activities to assist with patient development.
- Maintained patient records, documenting changes in patient condition.
- Monitored patient behavior and immediately reported changes to supervising physician.
Assistant Manager
Productive Living Systems
09.2014 - 07.2016
- Developed strong working relationships with staff, fostering a positive work environment.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Direct support provider
clarity care
04.2011 - 12.2013
- Improved overall quality of life for clients through assistance with daily living activities, such as dressing, grooming, and meal preparation.
- Ensured client safety by conducting regular home assessments for potential hazards or areas requiring improvement.
- Assisted in the coordination of medical appointments for clients, providing transportation when needed while also serving as an advocate during visits.
- Increased community integration by accompanying clients on outings and social events to promote socialization and engagement.
- Enhanced client independence by providing personalized, compassionate support tailored to their needs and preferences.
- Administered medications accurately according to prescribed schedules, helping clients maintain optimal health outcomes.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain a safe environment for all involved parties.
- Maintained detailed documentation on client progress, enabling effective communication among team members and ensuring continuity of care.
- Communicated effectively with families, keeping them informed about their loved one''s progress and addressing any concerns or questions.
- Supported client participation in recreational activities, fostering a sense of purpose and enjoyment.
- Delivered exceptional support during transitional periods such as moving into a new home or adjusting to changes in routine or environment.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Education
Associate of Applied Science - Nursing
Fox Valley Technical College
Appleton, WI05.2025
High School Diploma -
Oshkosh North High School
Oshkosh, WI06.2010
Skills
- Professional boundaries
- Mental Health Support
- Behavioral Management
- Suicide Prevention
- De-Escalation Techniques
- Vital Signs Documentation
- Direct Patient Care
- Clinical Documentation
- Incident Reporting
- Behavior monitoring
- Emergency Response
- Patient Rapport
Skills Abilities
I am currently a PCT-A at Winnebago Mental Health Institute. I am very active in patient care and safety. I was formerly the assistant manager at a group home within Productive Living Systems. Here I was able to help individualize support plans for each client. All employment I have retained has dealt with all communication and maintaining safety and documenting progress and reporting changes in clients. I have excellent leadership skills as I was a manager of a adult family group home where I was in charge of four adults, but also the staff that worked in my house. Delegation is second nature to me in order for time management to work and things to get done.
Timeline
Psychiatric Care Technician
Winnebago Mental Health Institute
09.2016 - Current
Assistant Manager
Productive Living Systems
09.2014 - 07.2016
Direct support provider
clarity care
04.2011 - 12.2013
Associate of Applied Science - Nursing
Fox Valley Technical College
High School Diploma -
Oshkosh North High School