Lupe Anaya
Chicago,IL
Summary
Hardworking and passionate team player. Seeking a company where I can use my experience to help the company meet and surpass its goals and to enhance my professional skills in a dynamic and stable workplace.
Overview
20
20
years of professional experience
Work History
Medical Office Manager
Complete Clinics LTD
04.2010 - Current
- Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant
Jorie Medical Center
01.2008 - 03.2010
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier
21s& Ashland Currency Exchange
06.2004 - 06.2007
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies
Skills
- Strong Work Ethic
- Effective Multitasking
- Professional telephone etiquette
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Manager
Complete Clinics LTD
04.2010 - Current
Medical Assistant
Jorie Medical Center
01.2008 - 03.2010
Cashier
21s& Ashland Currency Exchange
06.2004 - 06.2007