LUPE ARREDONDO
Whittier,CA
Summary
Senior child welfare manager with more than 27 years of progressive leadership experience in Los Angeles County Department of Children and Family Services (DCFS). Proven record of providing bureau-level, program and regional oversight, advising executive leadership, and leading complex, countywide initiatives impacting emergency response, placement services, workforce development, and resource family approval. Recognized for strategic thinking, operational excellence, fiscal oversight, and the ability to collaborate across County departments, Board offices, community partners, and external stakeholders. Highly effective in translating policy into practice while ensuring compliance, accountability, and equitable service delivery.
Overview
28
28
years of professional experience
Work History
Children Services Administrator III
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
10.2024 - Current
- Serve as executive administrative lead providing high-level support to the Deputy Director overseeing Emergency Response Command Post (ERCP), Child Protection Hotline (CPH), and Placement Support Division.
- Represent the Deputy Director in department-wide meetings influencing practice, policy, and operational decision-making.
- Oversee BSRS administrative operations, including staffing, departmental assignments, Board and public inquiries, budget requests, overtime expenditures, and special placement approvals.
- Lead oversight of the After-Hours Placement Support Unit (AHPSU) pilot project, supporting continuity of placement services outside standard business hours.
- Provide support in the review and coordination for contracts, Requests for Proposals (RFPs), Statements of Work, and UPPC actions.
Children Services Administrator III
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
12.2019 - 10.2024
- Led the SB3 administrative team providing direct executive support to the Deputy Director overseeing the Lancaster and Palmdale regional operations.
- Represented Service Bureau leadership in high-level internal and external meetings impacting department-wide policy and operational practices.
- Served as lead manager for Antelope Valley Key Stakeholders meetings, coordinating with the Fifth Supervisorial District, Department of Human Resources, Department of Economic Opportunity, America’s Job Centers of California, higher education institutions, and community partners.
- Prepared monthly Board of Supervisors responses addressing workforce development, staffing challenges, attrition, and foster youth education initiatives in the Antelope Valley.
- Managed the countywide Parents in Partnership (PIP) program, promoting parent engagement and supporting timely family reunification.
- Led the revision and implementation of the Temporary Shelter Care Facility (TSCF) Escalation and Management Plan.
- Provided executive oversight of safety initiatives, including Katana Safety Device monitoring, training, and equipment loan agreements.
- Served as lead manager for DACS, Board and public inquiries, Complex Care Funding, SCI/LOC, NMD 21+ benefits, enhanced and patch rates, and special placement requests.
- Approved and monitored overtime expenditures, special placement requests, and Net County Cost funding.
Children Services Administrator II
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
01.2017 - 12.2019
- Managed multiple CSAs, SCSWs responsible for Resource Family Approval (RFA), Live Scan operations, criminal waivers, state Harris hearings, staffing, and human resources functions.
- Played a key leadership role in statewide RFA backlog mitigation through All Hands on Deck and Strike Team initiatives.
- Expanded Mobile Live Scan operations to improve access for families and meet increased demand.
- Partnered with Bureau of Information Services and vendors to develop and enhance RFA Tracking and Criminal Clearance systems.
- Implemented streamlined background clearance and data tracking processes aligned with statewide RFA requirements.
- Represented Division Chief in countywide, regional, and vendor coordination meetings.
Children Services Administrator II
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
10.2016 - 01.2017
- Provided executive administrative support to the Assistant Deputy Director and Division Chiefs across operational support functions.
- Managed bureau-level assignments related to policy, training, analytics, quality assurance, and Continuum of Care Reform implementation.
- Served as human resources liaison, hiring manager, and budget request coordinator.
- Represented executive leadership in staffing committees, IT governance meetings, and contract-related discussions.
Children Services Administrator I
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
10.2011 - 09.2016
- Provided direct administrative and operational support to Regional Administrators and leadership teams.
- Oversaw data dashboards, compliance monitoring, workload analysis, policy interpretation, and executive assignments.
- Served as strategic planning coordinator, data champion, and liaison to multiple County departments and community partners.
- Led community-based program oversight, housing referral coordination, and cross-agency service integration.
Children Services Administrator I / Children Social Worker III / Trainee
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
02.1998 - 10.2011
- Progressive frontline experience in emergency response, dependency investigations, court services, and family maintenance.
- Conducted investigative interviews, collaborated with law enforcement and partner agencies, and supported permanency outcomes for children and families.
Education
Bachelor of Arts - Psychology
University of California
Irvine, CA, USASkills
- Leadership
- Operations oversight
- Program leadership
- Project oversight
- Process improvement
- Executive support
- Policy writing
- Compliance monitoring
- Stakeholder relations
- Policy implementation
- Payroll administration
- Budget coordination
- Contract management
- Critical thinking
- Effective communication
- Problem solving
Core Leadership Competencies
- Executive & Bureau-Level Administration
- Strategic Planning & Program Implementation
- Workforce Development & Staffing Oversight
- Budget, Overtime & Fiscal Management
- Policy Development & Compliance
- Emergency Response & Placement Operations
- Board of Supervisors & Executive Correspondence
- Interdepartmental & Community Collaboration
- Contract Development & Procurement (RFPs, UPPC)
- Data-Informed Decision Making & Performance Monitoring
Timeline
Children Services Administrator III
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
10.2024 - Current
Children Services Administrator III
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
12.2019 - 10.2024
Children Services Administrator II
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
01.2017 - 12.2019
Children Services Administrator II
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
10.2016 - 01.2017
Children Services Administrator I
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
10.2011 - 09.2016
Children Services Administrator I / Children Social Worker III / Trainee
LOS ANGELES COUNTY DEPARTMENT OF CHILDREN AND FAMILY SERVICES
02.1998 - 10.2011
Bachelor of Arts - Psychology
University of California