Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Quote
Timeline
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Lupe Baeza

Tulare,California

Summary

Care-focused Phlebotomist bringing 20-years background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Dependable CPT1 in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Highly-skilled phlebotomist with 20 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Phlebotomist

LabCorp
12.2010 - 01.2022
  • Interacted with patients in their overall health experience
  • Work with new electronic reporting and accuracy tools
  • Along with collection and obtaining specimens for processing, packed and shipped specimens as well as prepare samples
  • Skills Used
  • Proficiency in following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collection, breath/saliva alcohol testing, LCM/Cyber Tools, pediatric blood collection, difficult draws (patients in long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols
  • Packaged and shipped specimens to central lab daily
  • Conducted venipuncture and other CT procedures
  • Completed proper sanitation and cleaning of equipment and work areas between patients
  • Reviewed patient records for accuracy and completeness
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
  • Used personal protective equipment correctly to protect coworkers and patients
  • Organized daily work based on collection priority
  • Monitored patients for reactions and verified sample quality
  • Tracked collected specimens by initialing, dating, and noting times of collection
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Addressed questions and concerns to educate patients on collection process and procedures
  • Participated in continuing education programs to stay up to date on new technologies and procedures
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions
  • Developed and implemented strategies to improve phlebotomy processes
  • Followed established safety protocols and standards to minimize risk of infection and injury
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
  • Participated in quality assurance and competency assessment initiatives
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs
  • Reviewed and processed requisitions for laboratory tests
  • Provided guidance and support to laboratory personnel
  • Performed laboratory tests to assist physicians in diagnosis
  • Verified proper storage and transportation of specimens to laboratories
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
  • Collected blood samples in accordance with laboratory protocols and regulations
  • Verified patients' identification for proper sample collection
  • Assisted in training and onboarding new phlebotomists
  • Monitored supply levels and placed orders for laboratory supplies

Phlebotomist

Quest Diagnostics
2002 - 2010
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Tracked collected specimens by initialing, dating, and noting times of collection
  • Centrifuged blood samples as outlined in clinical protocols
  • Reviewed patient records for accuracy and completeness
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays
  • Completed proper sanitation and cleaning of equipment and work areas between patients
  • Conducted venipuncture and other CT procedures
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
  • Organized daily work based on collection priority
  • Used personal protective equipment correctly to protect coworkers and patients
  • Packaged and shipped specimens to central lab daily
  • Monitored patients for reactions and verified sample quality
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie
  • Addressed questions and concerns to educate patients on collection process and procedures
  • Participated in continuing education programs to stay up to date on new technologies and procedures
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Reviewed and processed requisitions for laboratory tests
  • Performed laboratory tests to assist physicians in diagnosis
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
  • Followed established safety protocols and standards to minimize risk of infection and injury
  • Verified patients' identification for proper sample collection
  • Collected blood samples in accordance with laboratory protocols and regulations
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients
  • Developed and implemented strategies to improve phlebotomy processes
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation
  • Participated in quality assurance and competency assessment initiatives
  • Verified proper storage and transportation of specimens to laboratories
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
  • Provided guidance and support to laboratory personnel
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions
  • Monitored supply levels and placed orders for laboratory supplies
  • Assisted in training and onboarding new phlebotomists
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs

Medical Assistant

CPT, Làb Corp, FAMILY HEALTH CARE Networks
03.2002 - 08.2006
  • Vital patient's, filed all lab's in patients charts
  • Called refills to pharmacy, schedule patients for cryosurgery, breast biopsy, pap smears, schedule surgeries at hospital for Dr
  • Explained procedure in Spanish to patients
  • Accomplishments
  • That I was working with another OBG/YN Dr
  • Skills Used
  • All skills learned at SJVC medical school and more that I learned as I worked there.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Collected and documented patient medical information such as blood pressure and weight
  • Called and faxed pharmacies to submit prescriptions and refills
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Taught patients about medications, procedures, and care plan instructions
  • Obtained client medical history, medication information, symptoms, and allergies
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Performed medical records management, including filing, organizing and scanning documents
  • Verified patient insurance coverage and collected required co-payments
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Completed EKGs and other tests based on patient presentation in office
  • Followed appropriate procedures to minimize patient's exposure to radiation
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Liaised with patients and addressed inquiries, appointment requests and billing questions
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Measured patient spirometry
  • Helped improve patient outcomes by educating and advising on relevant treatments and care
  • Collected pertinent data and calculations to aid physician in interpreting results
  • Obtained and documented patient medical history, vital signs and current complaints at intake
  • Oriented and trained new staff on proper procedures and policies
  • Implemented care and efficiency improvements to support and enhance office operations
  • Measured patient pulse oximetry
  • Prepared lab specimens for diagnostic evaluation
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records

Medical Assistant

Dr Adaniji
04.1983 - 07.1989
  • Took vital signs on patients, prepared patients for minor surgeries in office and assisted Dr
  • Called hospital to schedule surgeries for Dr
  • Charted medical information in patients charts, refills on medicine's, called patients for pre-ops and lab orders gave them dates and time of surgery, would draw blood in office for prenatal
  • Also made sure office was cleaned and stocked
  • Helped in front office with files and learned some medical insurance
  • Skills Used
  • Same as responsibilities
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Obtained client medical history, medication information, symptoms, and allergies
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Taught patients about medications, procedures, and care plan instructions
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
  • Called and faxed pharmacies to submit prescriptions and refills
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Collected and documented patient medical information such as blood pressure and weight
  • Verified patient insurance coverage and collected required co-payments
  • Performed medical records management, including filing, organizing and scanning documents
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Helped improve patient outcomes by educating and advising on relevant treatments and care
  • Obtained and documented patient medical history, vital signs and current complaints at intake
  • Oriented and trained new staff on proper procedures and policies
  • Collected pertinent data and calculations to aid physician in interpreting results
  • Followed appropriate procedures to minimize patient's exposure to radiation
  • Measured patient spirometry
  • Completed EKGs and other tests based on patient presentation in office
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Implemented care and efficiency improvements to support and enhance office operations
  • Liaised with patients and addressed inquiries, appointment requests and billing questions
  • Prepared lab specimens for diagnostic evaluation
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records
  • Measured patient pulse oximetry
  • Explained procedures to patients to reduce anxieties and increase patient cooperation

Medical Assistant

Dr Jose Castaneda OBG
01.1983 - 01.1989
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Collected and documented patient medical information such as blood pressure and weight
  • Called and faxed pharmacies to submit prescriptions and refills
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Taught patients about medications, procedures, and care plan instructions
  • Obtained client medical history, medication information, symptoms, and allergies
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Performed medical records management, including filing, organizing and scanning documents
  • Verified patient insurance coverage and collected required co-payments
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Completed EKGs and other tests based on patient presentation in office
  • Followed appropriate procedures to minimize patient's exposure to radiation
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Liaised with patients and addressed inquiries, appointment requests and billing questions
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Measured patient spirometry
  • Helped improve patient outcomes by educating and advising on relevant treatments and care
  • Collected pertinent data and calculations to aid physician in interpreting results
  • Obtained and documented patient medical history, vital signs and current complaints at intake
  • Oriented and trained new staff on proper procedures and policies
  • Implemented care and efficiency improvements to support and enhance office operations
  • Measured patient pulse oximetry
  • Prepared lab specimens for diagnostic evaluation
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records

Education

MA, CPT - Clinical Medical Assisting

San Joaquin Valley College
Visalia, CA
05.1980

Graduated Medical - Medical and Phlebotomy

San Joaquin
Visalia, CA
1980

Skills

  • Customer Service (10 years), Medical Terminology, medical insurance, vital signs, Phlebotomy and all
  • That's required
  • CERTIFICATIONS/LICENSES
  • Phlebotomy
  • Proper Storage Procedures
  • Sanitation and Sterilization
  • Quality Control
  • Diagnostic Testing

Certification

January 2016 Phlebotomy Certification January 2018 to January 2018 Phlebotomy Certification January 2016 CPT November 2015 to November 2017

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Questions confine answers. When there are no longer questions, answers are no longer bound by them.
Lao Tzu

Timeline

Phlebotomist

LabCorp
12.2010 - 01.2022

Medical Assistant

CPT, Làb Corp, FAMILY HEALTH CARE Networks
03.2002 - 08.2006

Medical Assistant

Dr Adaniji
04.1983 - 07.1989

Medical Assistant

Dr Jose Castaneda OBG
01.1983 - 01.1989

Phlebotomist

Quest Diagnostics
2002 - 2010

MA, CPT - Clinical Medical Assisting

San Joaquin Valley College

Graduated Medical - Medical and Phlebotomy

San Joaquin

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