Lupe Garcia-Skelly
San Dimas,CA
Summary
Detail-oriented administrative assistant, escrow assistant, retail sales, customer service. Excellent problem solving skills, as well as 30 years experience customer service, Highly motivated to be a team player also driven to improve results and exceed goals.
Overview
7
7
years of professional experience
Work History
Accounts Payable Clerk
Robert Half Agency for Quality Management Group
02.2025 - 04.2025
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Receptionist Administrator
Express Agency for Goldenwest Lubricants, LLC
05.2024 - 12.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Processed daily online invoice orders
Administrative Assistant
Aston Carter for Lereta, LLC
04.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in challenging and fast-moving operational conditions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Accountant
LORDON MANAGEMENT
05.2022 - 04.2023
- Reconcile fees and invoices for homeowners and individual condominium associations. Customer service, heavy phones. IT assistance for clients. Data entry. Emails.
Loan Officer Assistant /Loan Processing Assistant
Community Mortgage Funding
03.2021 - 03.2022
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises. Request Tax Certifications, Open title and escrow orders. Request HOA documents, Escrow documents. Run credit reports for Credit Union members.
Escrow Assistant
Fortune Escrow Inc.
05.2020 - 02.2021
- Ordered demands, HOA statements, evidence of insurance and other required documents. Upload loan documents to lenders. Prepare escrow instructions, receipt in funds, balance & close files. Daily office banking.
Escrow Assistant
Arcadia Escrow
10.2019 - 04.2020
- Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions. Prepared escrow instructions, receipt in funds, balance & close files.
Escrow Assistant
American Financial Network, Inc.
01.2019 - 09.2019
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
Escrow Officer
Real Estate Connection
05.2018 - 01.2019
- Reviewed documents for accuracy and verified funds. Balanced files, Worked with Real Estate Agents and lenders to complete file with accuracy, Worked with Broker owned company with property refurbishing and selling negotiation of properties.
Skills
- Proficient in SAP, Sage, Yardi, RBJ, Quickbooks, Docu-Sign, 10-31 Exchange
- 25 years experience in Customer Service, Escrow, Title, Real Estate, Banking, Loan Processing,
- Customer service (25 years)
- General Ledger Accounting
- Cash handling (25 years)
- Administration Office experience
- Data collection
- Data entry
- Organizational skills
- Microsoft Outlook
- Microsoft Excel
- Microsoft
- Office Management
- General ledger budgeting
- Typing
- Front desk lobby and switchboard
- Accounts payable
- Document management
Languages
English/Spanish - Fluent
Timeline
Accounts Payable Clerk
Robert Half Agency for Quality Management Group
02.2025 - 04.2025
Receptionist Administrator
Express Agency for Goldenwest Lubricants, LLC
05.2024 - 12.2024
Administrative Assistant
Aston Carter for Lereta, LLC
04.2023 - 03.2024
Accountant
LORDON MANAGEMENT
05.2022 - 04.2023
Loan Officer Assistant /Loan Processing Assistant
Community Mortgage Funding
03.2021 - 03.2022
Escrow Assistant
Fortune Escrow Inc.
05.2020 - 02.2021
Escrow Assistant
Arcadia Escrow
10.2019 - 04.2020
Escrow Assistant
American Financial Network, Inc.
01.2019 - 09.2019
Escrow Officer
Real Estate Connection
05.2018 - 01.2019
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