Vivianna Curiel

• Conduct compliance reviews of behavioral health medical records using standard principles, state-specific policies, and regulations to ensure adherence to legal and ethical standards.
• Analyze billing and coding data to identify discrepancies, potential fraud, or areas for improvement in documentation practices.
• Strong understanding of medical coding, billing procedures, and healthcare regulations.
• Excellent analytical skills, and attention to detail.
• Ability to communicate findings effectively to both clinical and administrative staff.
• Maintain accurate and thorough records of billing activities, ensuring compliance with healthcare regulations and confidentiality standards.

Key Accomplishments and Responsibilities:

• Designed and implemented comprehensive hiring packets, employee handbooks, forms, orientations, and safety programs in both English and Spanish, effectively communicating policies and expectations to improve employee retention rates.
• Developed and maintained training materials and standard operating procedures (SOPs) to ensure employees were well-equipped for success.
• Stayed current with employment laws through monthly seminars and training, ensuring continuous compliance with legal standards.
• Supervised, prioritized, and coordinated office tasks to ensure accurate and timely completion in a fast-paced environment.
• Managed HRIS systems, including enrollment, employee file management, and weekly payroll processing, with responsibilities such as timesheet audits, error resolution, and payroll submission.
• Assisted the accounting team with accounts payable/receivable, deposits, and data entry to ensure deadlines were consistently met.
• Created estimates for job bidding and processed work orders for billing, ensuring accuracy and efficiency in project workflows.
• Screened, interviewed, and assisted with onboarding new hires, facilitating a seamless hiring process.
• Developed and distributed benefit package explanations, enhancing clarity and smooth onboarding for new employees.

• Managed invoicing, created and sent statements, received payments, and conducted collection calls to ensure timely payment of outstanding balances.
• Customer Service: Provided exceptional support to customers, resolving inquiries, and maintaining positive client relationships.
• Prepared pre-lien documentation and managed merchant loan transactions as required.
• Processed and input vendor invoices, reviewed purchase orders for accuracy, and ensured timely payment to vendors.