LUPE JOHNSON
Chattanooga,TN
Summary
Dynamic and detail-oriented professional with extensive experience at the United States Postal Service. Proven expertise in postal law and operations, complemented by strong hand-eye coordination. Recognized for effectively training new staff and enhancing service efficiency, while maintaining a clean and safe environment. Committed to delivering exceptional results and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Legal Assistant
Attorney Lisa Bowman
Chattanooga, TN
02.2026 - Current
- Drafted legal documents, including pleadings and contracts, ensuring compliance with relevant laws.
- Managed case files and maintained organized records for efficient retrieval and review.
- Assisted in trial preparation, coordinating witness schedules and compiling evidence exhibits.
- Conducted legal research to support case strategies and provided summaries to attorney.
- Liaised with clients, attorneys, and court personnel to facilitate communication and information flow.
- Oversaw scheduling of appointments and hearings, optimizing attorney's calendar management for maximum productivity.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
Mail Handler/Clerk
United States Postal Service
Chattanooga, Tennessee
04.2020 - 02.2026
- Bundled labeled, and routed sorted mail to designated areas depending on destinations and according to established procedures.
- Kept workspaces clean by regularly picking up discarded materials, missed mail and trash.
- Trained new mail handlers, sharing best practices and operational knowledge.
- Unloaded mail trucks, ensuring all items were accounted for and properly stored in facility.
- Handle customer service, financial transactions, and mail processing, including selling stamps/money orders, weighing packages, calculating postage, sorting mail, processing forms (like change of address or passports), managing cash, and assisting carriers, ensuring all mail meets regulations for distribution.
- Check packages for proper postage, addresses, and compliance with regulations.
Janitorial
Chattanooga, Tennessee
01.2009 - 01.2020
- Complied with corporate regulations, policies and procedures to maximize safety, security, and overall trust in organization and employees.
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Managed daily cleaning needs of entire facility.
- Kept building common areas clean and tidy by sweeping, vacuuming, and mopping.
- Maintained cleanliness and appearance of floors by sweeping, mopping, and vacuuming.
- Managed cleaning products, supply inventory, and equipment to meet use demands.
- Self Employment
Education
No Degree - Business
Chattanooga State Community College
Chattanooga, TNundefined
Marion County High School
Jasper, TN05.2000
Skills
- Postal law proficiency
- Post office operations
- Hand-eye coordination
- Scan parcels
Timeline
Legal Assistant
Attorney Lisa Bowman
02.2026 - Current
Mail Handler/Clerk
United States Postal Service
04.2020 - 02.2026
Janitorial
01.2009 - 01.2020
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Marion County High School
No Degree - Business
Chattanooga State Community College