Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lupe Lopez

Woodland,CA

Summary

Diligent [Desired Position] with solid background in warehouse operations. Proven ability to manage inventory, streamline processes, and support logistics. Demonstrated efficiency in handling materials and proficient in operating warehouse equipment.

Overview

12
12
years of professional experience

Work History

Warehouse Associate

Amazon Inc
09.2017 - Current


  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Member Service Representative

Yolo Federal Credit Union
06.2013 - 06.2016
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Verified customer identification and documentation for compliant transactions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Processed account transactions accurately, ensuring proper documentation and timely processing.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Developed comprehensive knowledge of credit union products, staying current on updates for informed recommendations to members.
  • Educated and engaged customers with new bank products and services.
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Resolved customer issues through thorough dispute investigation.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Woodland Adult Education
Woodland, CA
01-1985

Skills

  • Team collaboration
  • Attention to detail

Timeline

Warehouse Associate

Amazon Inc
09.2017 - Current

Member Service Representative

Yolo Federal Credit Union
06.2013 - 06.2016

Woodland Adult Education

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Lupe Lopez