Lupita Avelar
Guadalupe,AZ
Summary
Personable and dedicated individual with extensive experience in the Educational Services industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships and cultivating partnerships.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Thrive to Five Office Manager
TEMPE SCHOOL DISTRICT
Tempe, AZ
10.2021 - Current
- Maintain department budget, process purchase orders for goods and services, secure consultant contracts for professional and outside services, manage Kronos-employee timesheets and ensure all department and facility needs are met at the family resource center
- Monitor/Edit Thrive to Five website and satisfaction surveys, distribute program information to stakeholders through newsletters, social media, marketing events and school district outlets
- Create all aspects of event registration including registration forms, results spreadsheets, and calendar of events
- Communicate with external partners and subcontractors to facilitate events for program as well as establish outside partnerships to provide parent and child classes
- Provide First Things First policy and procedure updates to Thrive to Five staff ensuring the department is compliant with the Standards of Practice and share professional development opportunities
- Collect and implement data and documents for grant purposes and ensure program requirements are met through the First Things First standards of practice, complete and submit quarterly grant reports
- Create marketing materials and process orders for marketing supplies, coordinate outreach projects with potential partners, and assist with recruitment of families
- Facilitate parent support groups and meetings, recruit participants and maintain registration
- Attend First Things First council meetings and virtual First Things First Network meetings as well as online trainings, and complete & submit annual FTF Grant renewal application.
Executive Administrative Assistant
TEMPE SCHOOL DISTRICT
Tempe, AZ
11.1994 - 10.2021
- Verify, maintain and update statistical information using the district management systems related to program, department or school and manage employees time accounting and executive calendars
- Compile data for executive reports and files; organize and gather information related to program, department or school
- Maintain department budgets, supplies and inventory, process requisitions
- Prepare detailed and complex reports of a confidential nature; review data files and records for accuracy; correct errors or contact appropriate personnel for missing information, prepare agenda items for school board meetings
- Retrieve and store files according to District, State and Federal regulations, download, verify, and revise data; prepare notices and forms related to program status
- Type correspondence, process daily mail, maintain files, and create new files and records
- AZ Notary Public, process District volunteers and manage District-wide employee trip reduction program
- Manage Summer School registration, tuition/scholarship payment, supply orders, site preparation and manage Summer school office during sessions
- Coordinate all aspects of District Employee Retirement Celebration, assist with preparing for annual District TIE foundation fundraiser.
Customer Service Representative
THOMAS DAVIS MEDICAL CENTER
Tempe, AZ
01.1990 - 10.1994
- Facilitate daily administrative functions, including customer service, patient scheduling, and inventory management
- Collect patient co-payments and record payment transactions
- Greet and check-in patients, collect personal, medical, and insurance information
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
Education
Bachelor of Science in Applied Management -
Grand Canyon University
10-2020
Associate’s Degree in General Studies -
South Mountain Community College
01.1998
Skills
- Exceptional Customer Service
- Data Management, Bookkeeping
- MS Office (Word, Excel, Power Point, Publisher, OneNote, Access)
- Time Management, Listening, Scheduling
- Google Drive (Docs, Sheets, Slides, Forms)
- Strong Oral & Written Communication
- Data Protection & Confidentiality
- Administrative Support
- Customer Relations
Certification
National CPR Foundation, Certified in CPR and First Aid
Timeline
Thrive to Five Office Manager
TEMPE SCHOOL DISTRICT
10.2021 - Current
Executive Administrative Assistant
TEMPE SCHOOL DISTRICT
11.1994 - 10.2021
Customer Service Representative
THOMAS DAVIS MEDICAL CENTER
01.1990 - 10.1994
Bachelor of Science in Applied Management -
Grand Canyon University
Associate’s Degree in General Studies -
South Mountain Community College
National CPR Foundation, Certified in CPR and First Aid
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