Lupita Garcia
Oxnard,CA
Summary
To obtain a position as an active employee in a growing, reputable company where I can contribute my experience, proactive attitude, and positive atmosphere to help improve the company and myself
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
Housing Authority Of The City Of San Buenaventura
08.2022 - Current
- Ensure that the applicant's income meets the eligibility criteria requirements criteria and that they are a suitable candidate for the unit.
- Performing good customer service to the applicant during the process of the application
- Verify that the applicants household meets the eligibility criteria for the TCAC program.
- Help conduct annual and interim eligibility examinations to confirm the continued eligibility of residents. Assist with the preparation and processing of necessary paperwork for certifications and re-certifications. Verify income, asset information, criminal background, and references. Evaluate eligibility, utility allowance changes, and program compliance.
- Establish and maintain communication with potential residents, case workers and the general public.
Receptionist
Ventura Housing Of The City Of San Buenaventura
04.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collected monthly rent checks.
- Compared the amount on the check to the amount in the ledger to ensure that they match.
- Homeless Shelter Directory
Administrative Assistant
The Arc Of Ventura County
07.2016 - 04.2022
- Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
- Processed financial documents including contracts, expense reports and invoices.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Maintained attendance records, taking note of staff vacation time, sick days and personal days.
- Assisted with administrative tasks, including filing, answering phones and management attendance.
Sales Associate
Gap
10.2014 - 01.2015
- Educated customers on product and service offerings.
- Maintaining customer relations through providing exceptional customer service
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintaining my area of the store neat and organized.
Cashier
The Habit Burger Grill
01.2014 - 07.2016
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
High School Diploma -
Channel Islands High School
Oxnard, CA5 2014
Some College (No Degree) -
Oxnard College
Oxnard, CASkills
- Time management
- Bilingual- English and Spanish
- Active listening
- TCAC Training
- Fair Housing Workshops
- HOTMA income and assets training
- Microsoft Office
- Dependability
- Great communication (listening, verbal and written)
- Can adapt to new changes quickly
- Understanding
Timeline
Assistant Property Manager
Housing Authority Of The City Of San Buenaventura
08.2022 - Current
Receptionist
Ventura Housing Of The City Of San Buenaventura
04.2022 - 08.2022
Administrative Assistant
The Arc Of Ventura County
07.2016 - 04.2022
Sales Associate
Gap
10.2014 - 01.2015
Cashier
The Habit Burger Grill
01.2014 - 07.2016
High School Diploma -
Channel Islands High School
Some College (No Degree) -
Oxnard College
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