Lupita Loera
Baytown,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Payroll/Benefits Specialist
Space City Credit Union
07.2023 - Current
- Enhanced payroll accuracy by diligently reviewing timesheets and resolving discrepancies.
- Process and finalize payroll biweekly for 50 employees
- Reduced employee turnover through thoughtful onboarding procedures and ongoing professional development opportunities.
- Remit 401k and health insurance
- Streamlined benefits administration for increased employee satisfaction and reduced errors.
- Developed comprehensive training materials for new hires, equipping them with essential knowledge about payroll processes and benefits programs.
- Established effective communication channels between employees and benefits providers, addressing inquiries and concerns promptly.
- Follow through with recruitment efforts for exempt and non exempt open positions
- Conduct regular reviews of company''s compensation structure to maintain competitive pay rates within the industry.
- Perform payroll, HR, and administration
- Prepare and maintain handbook on policies and procedures
- Communicate with all employees on procedures and new company policies
- Maintain and file employee records and reports
- Attend seminars as needed
- Create spreadsheets to keep track of certain procedures
HR Assistant (Temporary)
Memorial Hermann TMC
04.2023 - 07.2023
- Recruit, pre screen and schedule interviews for over 50 job vacancies
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Coordinate successful job fairs
- Streamlined recruitment efforts by implementing applicant tracking systems and improving candidate screening processes.
- Assist with onboarding and orientation
- Travel to different hospital locations to assist when needed.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Hospitality Associate
FORREST SOLUTIONS AT PWC
08.2021 - 04.2023
- Create and modify event forms and disseminate information to staff, increasing scheduling efficiency by 85%
- Managed event bookings, including corporate meetings and social functions, ensuring seamless execution and client satisfaction.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Meet with hosts and partners daily to collect information on meeting needs in order to prepare a team to provide a smooth event experience
- Run daily meeting reports, update calendar weekly, and coordinate all catering and meeting support needed which improved the productivity and communication of our team by 80%
- Maintain badge security assets for over 800 employees
- Conduct audit of temporary badges for employees and third-parties
- Answer and direct phone calls
- Maintain knowledge of building to escort visitors and employees to conference rooms and all office locations.
Payroll Manager
KEN GARFF AUTO GROUP
02.2020 - 03.2021
- Review and process payroll for two dealerships in a timely manner
- Process new hires and terminations for reporting to the OAG
- Adhere to all company and state guidelines
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Process paysheets for employees of all levels
- Perform quality control checks on all documents including looking over holiday pay, paid time off, and pay rates
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Manage medical billing, child support, 401k and more
- Collect and file documents for all employees
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Work closely with HR to process new hires and terminations and any benefit changes
- Reconcile bank statements for both locations every morning
- Floor and payoff vehicles every morning
- Audit cashiers
- Reconciliation of physical inventory once a month
- Champion (Advocate for employees of the Accounting Department), responsible for brand and department meetings.
Billing and Title Clerk
INDIGO AUTO GROUP AT PORSCHE OF NORTH HOUSTON & LAMBORGHINI
05.2019 - 02.2020
- Responsible for billing all new and used car deals for the current month
- Making sure all proper documentations are in every car deal file
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Ensure all down payments (cash, checks, etc.) are in the deals and ready to process
- Meet all strict deadlines in the middle of the month and end of month (closeout)
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Cut checks and send all payoff checks in a timely manner
- Clean warranty schedules and other schedules for the month end
- Cut and send checks for all aftermarket products purchased
- Cut and send checks for all cancellations processed to banks or customers
- Making sure all cancellations are processed and refunds are sent to the correct party
- Post journal entries
- Make all pay sheets for salespeople and calculate commissions, make corrections as needed.
Billing Clerk
KEN GARFF AUTO GROUP AT CLEAR LAKE DODGE
11.2017 - 05.2019
- Responsible for all proper documentation to be in every car deal and completed correctly
- Ensure that all down payments are processed and collected
- Billing all car deals in a timely manner for mid and month end
- Cut and send all payoff checks to customers and banks as soon as possible
- Communicate with managers and banks of any paperwork missing or anything else needed for a smoother process
- Clean all inventory schedules and send out gross adjustment logs daily to managers
- Assist the payroll manager in collecting sales pay sheets and make needed adjustments to their commission if needed
- Champion (Advocate for employees of the Accounting Department), responsible for brand and department meetings.
Education
Associates in Communications -
San Jacinto College
06.2018
Skills
- Human resources
- Payroll
- Accounting
- Time management
- Microsoft Outlook
- Organizational skills
- Communication skills
- Accounting software
- Account analysis
- Account reconciliation
- Microsoft excel and PowerPoint proficient
- Administration and organization skills
- Excellent Attention to detail
- Trouble-shooting and Problem Solving
- Adhere to Policies & Procedures
- Administration & Accounting
- Workday
Career Target
HR ADMINISTRATOR/ ACCOUNTING
Languages
Spanish
Native or Bilingual
Timeline
Payroll/Benefits Specialist
Space City Credit Union
07.2023 - Current
HR Assistant (Temporary)
Memorial Hermann TMC
04.2023 - 07.2023
Hospitality Associate
FORREST SOLUTIONS AT PWC
08.2021 - 04.2023
Payroll Manager
KEN GARFF AUTO GROUP
02.2020 - 03.2021
Billing and Title Clerk
INDIGO AUTO GROUP AT PORSCHE OF NORTH HOUSTON & LAMBORGHINI
05.2019 - 02.2020
Billing Clerk
KEN GARFF AUTO GROUP AT CLEAR LAKE DODGE
11.2017 - 05.2019
Associates in Communications -
San Jacinto College