LUPITA MEDINA
Front End Cashier / Security Officer
Summary
At Lowes Home Improvement, I excelled as a Front End Retail Cashier, showcasing my cash handling expertise and customer engagement skills. I enhanced store revenue by promoting loyalty programs and ensured transaction accuracy, contributing to a positive shopping environment. Recognized for reliability and problem-solving, I also played a key role in training new staff, demonstrating leadership and a commitment to excellence.
Overview
1
1
Certification
Work History
Front End Retail Cashier
Lowes Home Improvment
11.2022 - 03.2023
- Complied with all company policies including proper handling of sensitive information like personal IDs for age-restricted items sale.
- Balanced work priorities by assisting with tasks beyond the cashier role when needed, demonstrating versatility and commitment to overall store success.
- Successfully maintained an accurate record of daily transactions preventing any financial discrepancies.
- Processed returns and exchanges with attention to detail, adhering to store policies while prioritizing customer satisfaction.
- Handled cash, credit, and check transactions accurately, contributing to balanced cash drawers consistently.
- Addressed customer inquiries and resolved issues promptly, fostering a positive store atmosphere.
- Promoted sales events and loyalty programs to customers during checkout, increasing overall revenue for the store.
- Assisted in training new employees on cashier procedures and store policies, promoting team cohesion and efficiency.
Education
General Education - General Office Services
Southwestern College
Chula Vista, CA06.1972
Skills
- Patience and Empathy
- Reliability and punctuality
- Basic Math Competence
- Cash handling expertise
- Professional Appearance
- Upselling strategies
- Merchandising Awareness
- Quick Learner
- Dependability
- Customer Engagement
- Customer Support
- Handling Complaints
- Cash Handling Accuracy
- Stock replenishment
- Credit card processing
- Merchandise Restocking
- Loyalty Program Promotion
- Customer Service
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
Certification
I have a Security Officer License #
Languages
Spanish
Native or Bilingual
Timeline
Front End Retail Cashier
Lowes Home Improvment
11.2022 - 03.2023
General Education - General Office Services
Southwestern College
I have a Security Officer License #
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