Lupita Tena

Summary

Accomplished, methodical Warehouse Supervisor with a record of success in overseeing warehouse operations and delivering empowering team leadership. Advanced knowledge of shipping and receiving operations, purchasing management, and workplace safety. Specialize in inventory management, logistics coordination, and safety compliance. Excel in leadership, communication, and problem-solving to motivate teams and navigate complex challenges.

Overview

years of professional experience

Work History

Sr Shpg /Shipping and Receiving Supervisor

CTDI - Communications Test Design

Davenport, FL

06.2023 - Current

Ensured that all incoming and outgoing shipments were properly documented and tracked.
Monitored inventory levels to ensure accurate stock counts and reorder points.
Coordinated with vendors, suppliers, customers, and other departments to resolve shipping issues in a timely manner.
Supervised the daily activities of warehouse staff including assigning tasks and monitoring performance.
Developed processes for efficient receiving operations, including unloading, sorting, storing, labeling, and tracking of goods.
Conducted regular inspections of loading docks to ensure compliance with safety regulations.
Maintained records of all materials received or shipped from the warehouse.
Troubleshot any discrepancies between orders placed and items received from vendors or customers.
Initiated measures to reduce errors in packing and shipping process for improved accuracy rate.
Provided guidance to warehouse personnel regarding proper handling procedures for fragile items during shipment preparation.
Assigned tasks to workers based on their skillset and availability.
Trained new employees on company policies and standard operating procedures related to shipping and receiving.
Performed weekly cycle counts and physical inventories according to established guidelines.
Managed department priorities and provided leadership for on-time delivery production
Organized training for production staff to achieve performance objectives with quality instruction.
Oversaw staff to prepare production cycles on time using specified requirements.
Organized storage areas to maximize movement and minimize labor.
Compared shipment contents with paperwork to support inventory accuracy and records management.
Investigated inventory discrepancies to maintain recordkeeping validity.
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Ensured safety procedures were followed when operating forklifts.

Inventory Coordinator Section Head

CTDI

09.2014 - 06.2023

Systematically and physically keeping track of Self Install Kitting (SIK) peripheral materials and available system quantities
Receiving CPE (units) and non-CPE (peripheral) materials
Performing regular cycle counts of Oracle materials used in SIK production and reporting any issuance or discrepancies to Oracle handlers
Locating, identifying and fixing any discrepancies within SIK production’s system
Providing materials for the Accessories department and ensuring these materials make it to either my Inventory or to SIK for their needs
Handling issues within devices that need to be systematically shipped between departments (SIK production to HUB production and vice versa)
Handling issues within devices that are located in other facilities and/or different processes that prevent them from shipping or converting to their correct place
Processing scrapped/bad units to be shipped to the proper vendor (DCA)
Seldom times handling systematic kitting and updating to the HUB BOMs (Build on Materials)
Keeping in touch with Comcast representatives on new/in-transit materials and their proper purchase order numbers to ensure that no discrepancies appear
Shipping materials to other CTDI facilities in times of shortages for non-CPE across branches
Handling returned materials such as cords, remotes and peripheral trays and properly receiving them into the SIK system as Returns
On every Thursday, I am present in the Inventory calls between all branches to discuss any issues and/or new processes that arise
Seldomly receive emails from Comcast about purchase order questions/discrepancies through JIRA and resolve them in a timely manner

Education

Some College (No Degree) -

Polk State College

Winter Haven, FL

High School -

Haines city High School

Haines city

Skills

Microsoft Word
Excel
PowerPoint
Multi-task
Leadership
Problem Solver
Communication
Customer Service
Critical thinking
Decision-making
Attention to details
Data Analysis
Fluent in Spanish
Fluent in English
Documentation skills
Barcode scanning
Loss Prevention
Inventory purchasing

Product identification
Shipping coordination
Warehouse Organization
Equipment Operation
Paperwork coordination
Logistics Planning
Stock replenishment
Bin audits
Purchase order receipts
Warehouse Operations
Discrepancy investigations
Data Analytics
Staff Management
Schedule development
Strategic Planning
Goal-Oriented
Training and mentoring
Complex Problem-Solving

Languages

English

Professional

Spanish