Luqman Yusuf

House Person

Sheraton Hotel Downtown

Birmingham , AlabamaMichigan

01.2007 - 01.2021

Greeted guests upon arrival and provided assistance with luggage.
Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
Replenished guest room amenities in a timely manner.
Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
Maintained cleanliness of storage areas for linen and other supplies.
Ensured that all safety precautions were followed when using cleaning agents or equipment.
Delivered items to guests' rooms upon request.
Reported maintenance problems promptly to the supervisor.
Assisted in moving furniture as needed.
Provided excellent customer service at all times.
Collected dirty linens from guest rooms and transported them to designated laundry area.
Set up meeting spaces according to instructions given by supervisors.
Disinfected high touch points on a regular basis throughout the facility.
Swept floors, emptied trash cans, washed windows., as necessary.
Loaded and unloaded delivery trucks when necessary.
Washed and polished glass windows and doors to keep entryways clear and professional.
Organized supplies for use based on expected customer needs.
Collected and removed trash from rooms.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Cleaned and sanitized bathrooms, replacing towels and toiletries.
Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
Attended to mini bars and refrigerators by replacing ice buckets, restocking coffee amenities and wiping down surfaces.
Made arrangements for dining, laundering and dry cleaning.
Ensured cleanliness and orderliness of all hotel common areas, including lobbies, hallways, and restrooms.
Upheld hotel standards for cleanliness and guest service.
Managed waste disposal and recycling in accordance with hotel policies.
Assisted in setting up meeting rooms and banquet halls according to event specifications.
Assisted in laundry services including washing, drying, and folding linens.
Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
Responded promptly to guest requests for additional supplies or services.
Collaborated with other departments to ensure smooth operation of hotel services.
Promoted a positive image of the hotel to guests and other team members.
Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
Assisted in inventory management and control of hotel assets.
Performed routine inspections of hotel exteriors and interiors for maintenance needs.
Monitored and reported any security or safety hazards to management immediately.
Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
Communicated with maintenance team on damages to repair.
Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Sorted and counted linens and organized in storage areas.
Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Inspected furniture for damage or stains in between guest stays.
Swept and damp-mopped private stairways and hallways.
Communicated with customers about requests for additional supplies or cleaning services.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Checked inventory for required supplies and made lists for needed cleaning products.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Reported damage or theft of hotel property to management.
Waxed and polished wood furnishings to restore faded appearance.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.

Summary

Overview

Work History

House Person

Education

High School Diploma -

Skills

Timeline

House Person

High School Diploma -

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