Lurdes Amado Luis
Franklin Township,NJ
Summary
Dedicated administrative assistant with excellent experience in the education industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Driven and resourceful with over 15 years of experience assisting with work of high-achieving school administrators. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
Work History
Head Secretary
Menlo Park Elementary School
2017.02 - Current
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Oversaw daily operations in the office, effectively managing resources and personnel for optimal productivity.
- Assisted in budget development for the administrative department, tracking expenses closely throughout the fiscal year.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with parents, recordkeeping, and data entry for increased efficiency.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Reduced miscommunication incidents by maintaining clear, open lines of communication between administrators.
- Improved staff morale by addressing concerns promptly and efficiently resolving conflicts when they arose.
- Maintained daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for the administrators and staff.
- Scheduled appointments and conducted follow-up calls to parents and staff.
- Trained new administrative staff members on office procedures, contributing to their rapid acclimation to the work environment.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Secretary
Woodbrook Elementary School
2015.09 - 2017.02
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Managed administrators calendars, scheduling appointments and meetings to optimize time management.
- Assisted coworkers and staff members with special tasks on daily basis.
- Screened visitors and issued badges to maintain safety and security.
- Maintained electronic filing systems and categorized documents.
- Created and updated records and files to maintain document compliance.
Head Secretary
Franklin D Roosevelt
2012.03 - 2015.08
- Created and updated records and files to maintain document compliance.
- Answered multi-line phone system and enthusiastically greeted callers.
- Oversaw daily operations in the office, effectively managing resources and personnel for optimal productivity.
- Assisted in budget development for the administrative department, tracking expenses closely throughout the fiscal year.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documents to administrators.
- Reduced miscommunication incidents by maintaining clear, open lines of communication between all administrators and departments.
- Maintained daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Opened and properly distributed incoming mail to promote quicker response to parent inquiries.
- Scheduled appointments and conducted follow-up calls to parents.
- Established administrative work procedures to track staff's daily tasks.
- Maintained electronic filing systems and categorized documents.
- Developed strong working relationships with administrators, staff and parents.
Education
Business Administration
Middlesex County College
Edison, NJAssociate of Arts - Business Administration
Berkeley College
Paterson, NJSkills
- Google, Genesis, Frontline
- Administrative Support
- Multitasking and Time Management
- Phone Etiquette
- Administrative Procedures
- Spreadsheet Creation
- Administrative background
- Critical Thinking
- Scheduling and calendar management
- Office Administration
- Verbal and written communication
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Head Secretary
Menlo Park Elementary School
2017.02 - Current
Secretary
Woodbrook Elementary School
2015.09 - 2017.02
Head Secretary
Franklin D Roosevelt
2012.03 - 2015.08
Business Administration
Middlesex County College
Associate of Arts - Business Administration
Berkeley College
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