Lurline Manalo
Honolulu,HI
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level College Planning Advisor position. Ready to help team achieve company goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
04.2016 - 01.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Support Service (Temp)
Hawai’i State Capitol Senate Sargent & Arms
01.2021 - 04.2021
- Senator's office helping with administration, operations, constituent services, and communications.
- Received incoming and out going mail and packages to record, dispatch, or distribute to correct recipient.
- Pick up all bills to be reviewed by Senators from the print shop and sort it by Bill numbers.
- Distribute Bills to all Senators daily.
- Sanitize all meeting rooms after each meeting session.
Office Assistant (Temp)
JKL Bookkeeping
01.2021 - 04.2021
- Completed clerical tasks such as filing, following up with taxpayers confirmed appointments.
- Interacted with customers by phone, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls and emails to appropriate staff.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Student Services /Accounting & Purchase Assistant
Hawai’i Technology Institute
08.2014 - 01.2018
- Provided information and coordinated referrals for available programs.
- Supported student social, emotional and academic development.
- Implemented retention strategies to improve outcomes.
- Developed tutoring program to help students excel in studies.
- Monitored curricula and course sequencing.
- Assisted students in exploring and selecting career paths.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Advocated for students to access available resources.
- Provided resources to support students in achieving career goals.
- Advised students on educational, career and social opportunities.
- Monitored student progress to drive successful academic outcomes.
- Developed and implemented student guidance plans to foster academic success.
- Developed and implemented individualized academic plans for students.
- Analyzed student academic records to assess educational and career goals.
- Educated students on college admissions process and scholarship requirements.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Oversaw career and job fairs to connect students with area schools and employers.
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables.
- Maintained accounting records utilizing in-house and client systems.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Monitored ledger, advance deposit ledger and related ledgers to deliver proper internal control.
- Processed payments and documents such as invoices, journal vouchers, students reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed incoming and outgoing invoices and payments.
- Reviewed financial statements and supporting documentation.
- Provided key clerical and administrative support to CEO.
- Processed payments and documents such as invoices, jand statements.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Maintained complete documentation and records of all purchasing activities.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Established and managed supplier and vendor relationships.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Oversaw purchase order shipments by managing deadlines and cancellation dates.
- Performed negotiations for contract terms and conditions.
- Oversaw supplier related activities and monitored supplier performances.
- Processed purchase orders and invoices in accordance with company procedures.
- Monitored incoming orders and tracked progress to meet deadlines.
- Established relationships with vendors to support access to latest product information and pricing.
- Procured goods and services from range of vendors, negotiating pricing and contract terms.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
- Sourced new vendors and negotiated contracts to reduce costs and improve quality.
- Developed and implemented strategies to reduce operational costs.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Maintained documentation for all purchases.
- Researched and evaluated market trends and industry developments to optimize purchasing strategies.
Project/ Administrative Assistant
Hawai’i Technology Institute
04.2010 - 08.2013
- Organized project documents to help administrative manager and boost team productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record students data.
- Developed and updated spreadsheets and databases to track, analyze, and report on students performance.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with students, recordkeeping and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
Certification - Computer And Information Sciences
ACTT of Hawaii
Honolulu, HI01.2024
Bachelor of Arts - Hawaiian Studies
University of Hawaii At Manoa
Honolulu, HI05.2018
Certificate - Ethnic Studies
University of Hawaii At Manoa
Honolulu, HI05.2018
Associate of Arts - Liberal Arts And General Studies
Honolulu Community College
Honolulu, HI05.2014
GED -
President William McKinley High School
Honolulu, HI05.1980
Skills
- Friendly, Positive Attitude
- Critical Thinking
- Supervision and Leadership
- Fluent in English
- Customer Relations
- Relationship Building
- Customer Service
- MS Office
- Basic Math
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
Computer Skills Certifications
- Microsoft Office XP: Word, Excel, Access, PowerPoint, Publisher, Outlook
- IC3-Internet and Core Computing Certification
- Pharmacy Technician
- Internet & E-mail
- Typing; 45 WPM, 10-Key
Educational Training
- University of Hawaii, BA: Hawaiian & Ethnic Studies, 2014-01-01, 2018-12-31
- University of Hawaii, AA: Liberal Arts, 2011-01-01, 2014-12-31
- Hawai`i Technology Institute, Pharmacy Technician Program/ InfoTech Management, 2004-01-01, 2006-12-31
- McKinley High School Adult Education, GED, 1980-01-01, 1980-01-01
Volunteer Internship
- Community Service Projects, 2005-01-01, 2018-12-31
- Mina Pharmacy, 2006-01-01, 2007-12-31
- Intern, Office of Hawaiian Affairs/Hawaiian Governance Dept., 2004-01-01, 2005-12-31
- YWCA Dress for Success, Assistant Coordinator, 2004-01-01, 2006-12-31
Qualifications Summary
- Demonstrated ability to effectively perform administrative tasks in a variety of settings
- Proven ability to multi-task & work well with little or no supervision
- Effectively responded to customers’ inquiries and resolved complaints/concerns
- Assisted in supervising office operations; planning and coordinating luncheons, fundraising, sports events
- Accurately inputted data into electronic database;
- Updated records and organized filing systems (numerical & alphabetical)
- Collected payment for service rendered or purchased merchandise
- Demonstrated ability to work well with people of diverse backgrounds
- Performed processing, imputing and calculating numerical data, verifying account reconciliation and ledgers
- Provided excellent client services to promote organizational goals
- Proven ability to work well under pressure
- Maintained excellent rapport with students/clients to promote company goals
References
Excellent References Available Upon Request
Certification
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Support Service (Temp)
Hawai’i State Capitol Senate Sargent & Arms
01.2021 - 04.2021
Office Assistant (Temp)
JKL Bookkeeping
01.2021 - 04.2021
Uber Driver
Uber
04.2016 - 01.2022
Student Services /Accounting & Purchase Assistant
Hawai’i Technology Institute
08.2014 - 01.2018
Project/ Administrative Assistant
Hawai’i Technology Institute
04.2010 - 08.2013
Certification - Computer And Information Sciences
ACTT of Hawaii
Bachelor of Arts - Hawaiian Studies
University of Hawaii At Manoa
Certificate - Ethnic Studies
University of Hawaii At Manoa
Associate of Arts - Liberal Arts And General Studies
Honolulu Community College
GED -
President William McKinley High School