Lusbi Diaz
Olive Garden
Vallejo,CA
1
Certification
6
years of professional experience
Compassionate and dependable professional with experience in childcare and customer service. Skilled in supervising children, creating safe and engaging activities, supporting families, and maintaining a positive environment. Experienced in providing attentive service in fast-paced restaurant settings, with strong communication, multitasking, and problem-solving skills. Dedicated to creating positive experiences through patience, responsibility, and excellent interpersonal skills.
Work History
Kids Club Attendant
1 Year 1 Month- Supervised children's activities, ensuring safety and engagement throughout sessions.
- Facilitated communication between parents and staff, addressing inquiries and concerns promptly.
- Actively supervised indoor play areas, ensuring child safety throughout each day''s activities.
- Maintained cleanliness and organization of Kid''s Club facilities, ensuring a welcoming atmosphere for families.
- Developed strong relationships with parents through consistent communication regarding their child''s progress and experiences.
- Supported children's emotional well-being by providing a nurturing environment where they felt comfortable expressing their feelings and concerns.
Server
3 Years 10 Months- Delivered high-quality service in a fast-paced, high-volume restaurant, managing multiple tables while maintaining accuracy and efficiency
- Built positive guest relationships by providing attentive, friendly service, leading to repeat customers and strong satisfaction
- Increased sales by confidently upselling menu items, beverages, and desserts
- Maintained order accuracy through clear communication with kitchen staff and guests
- Processed payments and managed transactions using POS systems with accuracy and attention to detail
- Resolved guest concerns quickly and professionally to ensure a positive dining experience
- Maintained a clean, organized dining area to support smooth service flow and restaurant standards
- Assisted team members during peak hours to ensure efficient overall operations
Host/Expediter/Server
1 Year 10 Months- Delivered high-level customer service in a fast-paced, high-volume restaurant environment
- Managed guest flow as host, including reservations, waitlists, and seating coordination
- Took accurate orders and ensured prompt, correct delivery of food and beverages
- Supported kitchen-to-floor communication as expeditor to maintain speed and accuracy of orders
- Resolved customer concerns with professionalism to maintain a positive dining experience
- Processed payments and operated POS system efficiently while maintaining accuracy
Education
Associate of Arts
High School Diploma
- Honor Roll
- Extracurricular Activities: Softball and Soccer
- Theater
- Working part-time job
- French
Skills
Child supervision
Safety awareness
CPR training
Age-appropriate activities
Strong work ethic
Teamwork
Reliability
Relationship building
Professionalism
Active listening
Attention to detail
Time management
Problem-solving
Child development knowledge
Certification
- First Aid/CPR Certified
- Food Handler Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Kids Club Attendant
In Shape Gym
06.2025 - CurrentRead More
Server
Olive Garden
09.2022 - CurrentRead More
Host/Expediter/Server
ButtercuP Grill & Bar
07.2020 - 05.2022Read More
Solano Community College
Associate of Arts
Read More
Vallejo High School
High School Diploma
Read More