Summary
Overview
Work History
Education
Skills
Timeline
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CRYSTAL BRISENO

Aurora,United States

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

CNA

Wheaton Village
09.2022 - 01.2024
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Transported patients between rooms and appointments or testing locations.

Store Manager

Insurance Navy
07.2020 - 08.2022
  • Maintained high standards of customer service by building relationships with clients.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

Dispatcher Office Assistant

JESSICA'S TOWING CORP
01.2020 - 07.2020
  • Directed dispatching, routing and tracking of 20 fleet vehicles daily.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with CEO.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over 80 daily calls.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed daily logs for management review.

Administrative Coordinator

OPTIMUN NUTRITION
07.2017 - 12.2019
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Collaborated in timely processing of billing and accounts receivables.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Arranged corporate and office conferences for company employees and guests.

Education

High School Diploma -

AURORA HIGH SCHOOL
AURORA IL
05.2009

Skills

  • Bilingual
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Planning and Coordination
  • Self-Motivated
  • Data Entry
  • Attention to Detail
  • Good Telephone Etiquette
  • Excellent Communication
  • Analytical and Critical Thinking
  • Teambuilding

Timeline

CNA

Wheaton Village
09.2022 - 01.2024

Store Manager

Insurance Navy
07.2020 - 08.2022

Dispatcher Office Assistant

JESSICA'S TOWING CORP
01.2020 - 07.2020

Administrative Coordinator

OPTIMUN NUTRITION
07.2017 - 12.2019

High School Diploma -

AURORA HIGH SCHOOL

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CRYSTAL BRISENO