Lusia Othon
Bellflower,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Accounts Payable Clerk
United Printing & Design,LLC
10.2020 - Current
- Prepared vendor invoices and processed incoming payments.
- Evaluated financial records to detect errors and discrepancies.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
Senior Patient Access Representative
UCI Medical Center
08.2011 - 10.2020
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations, protecting privacy rights at all times.
- Coordinated pre-authorization requests with insurers efficiently reducing medical claim denials.
- Streamlined registration processes for increased efficiency and reduced wait times.
- Managed high call volumes while maintaining exceptional customer service standards for patients and healthcare providers alike.
- Maintained up-to-date knowledge of changing industry regulations ensuring compliance at all times.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Responded to inquiries by directing calls to appropriate personnel.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Motor Vehicle Field Representative
Department Of Motor Vehicles
06.2008 - 08.2011
- Prevented fraudulent activity by carefully verifying ownership documents before processing transactions related to titles or registrations.
- Educated clients on motor vehicle requirements and fees, eliminating confusion and streamlining transactions.
- Advised clients on title transfers and addressed any discrepancies with relevant documentation.
- Improved operational efficiency by maintaining up-to-date knowledge of motor vehicle laws, regulations, and procedures.
- Assisted customers with license plate issuance and renewal processes, promoting a seamless experience.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Education
Professional Accounting Certification - Accounting And Finance
Cerritos College
Norwalk, CA12.2025
Skills
- Accounts Payable Software
- General accounting
- Payroll Administration
- Microsoft Office
- Accounts Receivable
- Financial software
Languages
Spanish
Native or Bilingual
Timeline
Accounts Payable Clerk
United Printing & Design,LLC
10.2020 - Current
Senior Patient Access Representative
UCI Medical Center
08.2011 - 10.2020
Motor Vehicle Field Representative
Department Of Motor Vehicles
06.2008 - 08.2011
Professional Accounting Certification - Accounting And Finance
Cerritos College