Overview
Work History
Education
Timeline
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Lusine Mikayelyan

Rahway,NJ

Overview

9
9
years of professional experience

Work History

Finance Manager - Technology, CP&A

American Express
New York, NY
09.2022 - Current
  • Led the forecasting and analysis for Global Commercial Services Technology Office portfolios, ensuring optimal achievement of expense targets.
  • Provided financial decision support, and data-driven insights and analytics of technology investments expenses.
  • Designed and operationalized dynamic, automated Excel models to proactively expose and manage financial risks and opportunities.
  • Created reporting and analysis of spending by initiative versus expectations to illustrate how technology dollars are utilized and support business unit priorities.
  • Prepared and presented key recommendations to senior leadership to facilitate and drive informed decision-making.
  • Illustrated the 2023 Q4 exit rate impact for the LRP and EC decks to inform future capacity planning.
  • Directly partnered with Finance, Business, and Technology stakeholders to drive efficiency and alignment.
  • Led and developed B30 analysts, and trained new B35 managers.

Operations Manager/Startup Founder

TB Coffee House Inc
Brooklyn, NY
01.2019 - 09.2022
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning
  • Supports business leadership through consultation on loss prevention and incident management, as well as reporting of key performance metrics
  • Maintain updated records of daily, weekly and monthly revenues and expenses
  • Find and coordinate with vendors and order supplies
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Oversaw financial management, budget management, accounting and payroll activities

Assistant Pricing Manager

Macy's Inc Home Department
New York, NY
10.2018 - 04.2019
  • Develop markdown strategies which utilize both permanent and promotional markdowns most profitably
  • Review Marketing and Merchant strategies and ensure promotional execution
  • Conduct weekly review of the business and perform analysis of opportunities to layer on top of Merchant strategies
  • Identify risks and opportunities based on product performance
  • Provide and manage markdowns to drive sales and margin

Omni Merchant Assistant

Macy’s Inc Women’s RTW Collections
New York, NY
08.2015 - 10.2018
  • Develop purchase orders and partners with Buying Director and Merchandise Planning and vendors to secure needed merchandise
  • Communicate with vendors to ensure timely collection of markdown allowances/markdowns/RTVs and partner with Financial Planning to ensure alignment with in season VMT (Vendor Margin Forecasts) input
  • Track and recap key item performance, best/worst sellers and make recommendations to maximize business by utilizing on-line systems and appropriate reports
  • Provide Buying Director with category, class and item performance analysis to assist in- season item-level changes

Education

Bachelor of Business Administration (BBA) - Operations Management

Bernard Baruch College, City University of New York (CUNY)
09.2016

Timeline

Finance Manager - Technology, CP&A

American Express
09.2022 - Current

Operations Manager/Startup Founder

TB Coffee House Inc
01.2019 - 09.2022

Assistant Pricing Manager

Macy's Inc Home Department
10.2018 - 04.2019

Omni Merchant Assistant

Macy’s Inc Women’s RTW Collections
08.2015 - 10.2018

Bachelor of Business Administration (BBA) - Operations Management

Bernard Baruch College, City University of New York (CUNY)

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Lusine Mikayelyan