Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lusine Lucy Petrosyan

Glendale,CA

Summary

I have always played a significant role in attorney- client communications, new business development, and client associations. Furthermore, my administrative ability helps keep the office proficient and attorneys and legal assistants focused on client work while I focus on being the first point of contact for clients who call or visit the office along with other tasks. I have strong communication skills that make clients( potential clients) feel comfortable and relaxed no matter how unpleasant their legal issues may be. I have done everything from answering phones to even serving documents to opposing counsel on the weekends. Lastly, I have supervised and guided interns and trained them on everyday tasks. I am well determined to do my finest in growing any company I work for.

Overview

4
4
years of professional experience

Work History

Receptionist/Legal Assistant

Geragos & Geragos, APC
09.2016 - 05.2018
  • Organized documents to manage paper and electronic filing systems of clients.
  • Kept employee time logs up-to-date.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Making sure staff meeting docs are ready every week for meetings.
  • Handling phone lines for two separate law firms.
  • Conducting appearance e-mails & deadline calendars for attorney's.

Receptionist

Barm Law Group, APC
10.2015 - 12.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Collaborated with lawyers to prepare correspondence to opposing counsel.
  • Helped with bilingual (Armenian) communications.

President of Operations

Shop Zoulou, LLC
12.2013 - 06.2015
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and productivity.
  • Established performance goals for department and outlined processes for achievement.
  • Identified issues with production, workforce, and material sourcing and implemented successful solutions.
  • Played key role in company initiatives for developing new projects for future use.

Education

College - Sociology

Los Angeles Valley College
Van Nuys, CA

Skills

  • Case Management
  • Customer Relationship Management
  • Quality Control
  • Legal Research
  • Interviewing Clients
  • Office Management
  • Legal Research and Writing
  • Client Service and Support
  • Supervising law clerks

Languages

Armenian
Native or Bilingual

Timeline

Receptionist/Legal Assistant

Geragos & Geragos, APC
09.2016 - 05.2018

Receptionist

Barm Law Group, APC
10.2015 - 12.2016

President of Operations

Shop Zoulou, LLC
12.2013 - 06.2015

College - Sociology

Los Angeles Valley College
Lusine Lucy Petrosyan