Lusshama Smith
Newport News,VA
Summary
Dynamic Licensed Practical Nurse with extensive experience at Pediatrics at Oyster Point, excelling in medication administration and patient education. Proven ability to enhance clinic efficiency through effective appointment scheduling and EMR management. Committed to delivering exceptional care while demonstrating strong aseptic techniques and fostering positive patient relationships.
Overview
13
13
years of professional experience
Work History
Licensed Practical Nurse
Pediatrics at Oyster Point
Newport News, VA
09.2021 - Current
- Responsible for providing nursing care to pediatric patients: newborn to 26 years old.
- Assisting with the day-to-day management of an outpatient clinic.
- Responsible for providing medication administration, glucose level checks, insulin injections, wound care, catheter care, vaccine administration, and diagnostic testing.
- Specimen collection and interpretation.
- Develop schedules to create greater efficiency and productivity.
- Scheduled patient’s appointments.
- Demonstrated infection control and aseptic techniques always.
- Responsible for providing patient education.
Licensed Practical Nurse
Spectrum Services
Hampton, VA
06.2014 - 09.2021
- Perform work using EMR, AHLTA, HAIMS, and CHCS Systems.
- Verify patients’ eligibility for medical services by scanning military identification cards into the Composite Health Care System (CHCS).
- Refer patients to other medical providers / medical specialists and the Defense Enrollment Eligibility Reporting System (DEERS) for medical care and treatment.
- Collect third-party insurance information from all patients, and copy medical insurance identification cards.
- Order lab tests (urinalysis and blood work, x-rays, and EKGs).
- Provide daily medical administrative support and coordinate schedules for treatment encounters for 2 dermatologists delivering emergency and non-emergency medical care services to 100+ patients each week, consisting of active duty military, dependents, and military retirees.
- Daily medical administrative support includes serving as the clinic’s receptionist, answering and directing telephone calls, opening and distributing mail, maintaining medical records, files, and forms; and assisting in ordering medical and office supplies.
- Screen patients to obtain patients’ medical history, insurance documents, and reasons for visits; and update patients’ medical records with all collected data.
- Complete close-out processing at the end of the day, using the Composite Health Care System (CHCS) to generate reports, identify and resolve any outstanding appointments, and confirming the number of patients that kept or did not keep appointments with their provider.
- Execute daily use of various information processing systems and data entry programs to update medical records, support medical facility operations, and produce various documents, including the Composite Health Care System (CHCS) to facilitate insurance billing, schedule appointments, create templates, and run reports; Healthcare Artifact and Image Management Solution (HAIMS) to upload consent forms and images into patients’ medical files; and Armed Forces Health Longitudinal Technology Application (AHLTA) to record patients’ encounters and medical histories, using comprehensive understanding the human anatomy and physiology, and medical terminology and abbreviations.
- Greet patients, respond to face-to-face and phone inquiries, and schedule appointments using Composite Health Care System (CHCS).
- Communicate directly with patients to screen for medical history, obtain insurance documents, and determine reasons for visits.
- Consistently deliver stellar customer service to patients and internal / external customers.
- Responsible for calling logging and calling back Biopsy Results.
- Schedule and reschedule patient appointments and conducted telephone consults.
- Responsible for Patient Teaching.
- Collect Specimen from patients for further investigation.
- Responsible for procedure preparations and administering Lidocaine injections for Shave Biopsy, Punch Biopsy, and Excisions and Electric Cautery procedures.
- Responsible for demonstrating infection control and asepsis techniques.
- Assist in performing UVA, UVB, BLU-Light and Phototherapy treatments, Botox injections and Kenolog injections.
- Tapped to provide medical administrative support to the military hospital emergency room with 13 beds, 15 emergency room doctors, and 250+ weekly patients consisting of active-duty military, dependents, and military retirees.
Licensed Practical Nurse
Envoy of Williamsburg
Williamsburg, VA
10.2012 - 01.2014
- Responsible for providing nursing care to 30-40 residents in a nursing facility.
- Supervised and managed 7 Certified Nursing Assistants.
- Responsible for providing medication administration, glucose level checks, insulin injections, wound care, parental feeding, catheter care, and IV therapy.
- Administered over 200 immunizations to patients.
- Collects specimen from patients for further investigation.
- Develop schedules to create greater efficiency and productivity.
- Scheduled patient’s appointments to include medical, dental, and transportation.
- Demonstrated infection control and asepsis techniques always.
- Responsible for providing patient education.
Education
Diploma of Health Science Practical Nursing -
ECPI University Medical Careers Institute
Newport News, VA01.2011
Skills
- Medication administration
- Patient education
- Aseptic techniques
- EMR management
- Specimen collection
- Appointment scheduling
Timeline
Licensed Practical Nurse
Pediatrics at Oyster Point
09.2021 - Current
Licensed Practical Nurse
Spectrum Services
06.2014 - 09.2021
Licensed Practical Nurse
Envoy of Williamsburg
10.2012 - 01.2014
Diploma of Health Science Practical Nursing -
ECPI University Medical Careers Institute