Luster Johnson
Rex,GA
Summary
Seasoned Maintenance Supervisor with over 20 years of hands-on experience overseeing maintenance operations for large-scale residential and commercial properties. Proven track record in managing teams, coordinating preventative maintenance programs, handling emergency repairs, and ensuring full compliance with safety and building regulations. Adept at vendor management, budgeting, and team training, with a strong focus on efficiency, resident satisfaction, and maintaining high property standards. Recognized for leadership, problem-solving skills, and the ability to prioritize and execute complex maintenance projects under tight deadlines.
Overview
23
23
years of professional experience
Work History
Maintenance Supervisor
29th Street Living
06.2025 - Current
- Prioritize and assign daily work orders to the maintenance team. Monitor progress and ensure timely, high-quality completion of repairs. Handle or delegate urgent and emergency maintenance calls (e.g., plumbing, HVAC, electrical issues).
- Ensure excellent response time and communication for resident maintenance requests. Resolve escalated maintenance issues or customer service concerns. Oversee unit turns: inspect vacated units, create punch lists, and manage scheduling of repairs, painting, cleaning, etc.
- Report to Property Manager or Regional Maintenance Director. Provide weekly updates on completed work, staffing needs, and ongoing issues. Recommend capital improvements or major repair projects.
Maintenance Supervisor
The Reserve at Grant Road
07.2024 - 06.2025
- Respond promptly to urgent repair needs (e.g., plumbing leaks, power outages). Be on-call for after-hours emergencies or coordinate an emergency response rotation.
- Conduct regular inspections of common areas, units, and facilities. Identify safety hazards and maintenance issues proactively.
- Ensure regular servicing of HVAC systems, elevators, water heaters, fire alarms, emergency lighting, etc. Maintain logs and documentation for inspections and compliance.
Maintenance Supervisor
Harbor Group Management
06.2019 - 06.2024
- Lead the maintenance team to efficiently complete work orders in a timely manner.
- Maintain grounds and compactor, contact contractors for outside work.
- Order supplies need to maintain the property while staying in line with the budget.
- add chemicals and clean pool,
- Specializing in HVAC repair. Drastically reducing maintenance costs by replacing condensers and evaporator coils and problem solving all deficiencies.
Maintenance Tech
Star Management
08.2016 - 05.2019
- Complete work orders in timely manner, Repair water leaks, repair electrical water heaters, repair condenser units such as replace contactors, control broads, capacitors, fan motors.
Maintenance Supervisor
Forest Cove Apartments
07.2015 - 05.2016
- Replace gas water heater, repair and replace Gas furnace, Repair gas stoves according to the OSHA guidelines.
- Maintain property grounds.
- Make sure all apartments are ready for move in within a timely manner.
Maintenance Supervisor
Ashley Vista Apartments
01.2003 - 07.2015
Education
High School -
North Natchez High School
Natchez, MS01.1981
Skills
- Excellent in general repairs, turn keys, painting, and repairing appliances
- Work Order completion
- Proficient in purchasing and inventory control
- Effective troubleshooting, Pro-active attitude
- Swimming pool evaluation and treatment
- HVAC Certified
- CPO
Timeline
Maintenance Supervisor
29th Street Living
06.2025 - Current
Maintenance Supervisor
The Reserve at Grant Road
07.2024 - 06.2025
Maintenance Supervisor
Harbor Group Management
06.2019 - 06.2024
Maintenance Tech
Star Management
08.2016 - 05.2019
Maintenance Supervisor
Forest Cove Apartments
07.2015 - 05.2016
Maintenance Supervisor
Ashley Vista Apartments
01.2003 - 07.2015
High School -
North Natchez High School
SUMMARY OF QUALIFICATIONS
- Effective troubleshooting, Pro-active attitude and initiative minded.
- Meets deadlines and goals.
- Swimming pool evaluation and treatment.
- Make ready (Punch) Apartments daily (314 Units).
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