Lutfy Mandhiry Jr.
Baltimore,MD
Summary
Results-driven Listing Consultant with a strong background in luxury property management, specializing in sales, marketing, and resident retention. Extensive experience in exceeding leasing targets and utilizing property management systems such as Yardi and Entrata to streamline operations. Expertise in creating effective marketing materials and organizing community events to enhance engagement and satisfaction. Proven ability to manage the entire leasing cycle, from inquiries to lease signings, while ensuring compliance and accuracy in all documentation. Adept at fostering strong relationships with residents, clients, and teams, with a focus on delivering exceptional service and maintaining high standards. Recognized for attention to detail, multitasking, quick learning, and driving operational efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Owner & Consultant
Sincerely Productions, LLC
06.2023 - Current
- Managed end to end content production, including editorial calendars, and multimedia creation, ensuring prompt and high-quality deliverables across multiple platforms
- Analyzed performance metrics to optimize content, driving improved rankings, increased organic traffic, and enhanced visibility
- Collaborate with cross-functional teams to align content strategies with business objectives, contribution to consistent brand messaging and customer experience across channels
- Manage client relationships throughout production, ensuring a seamless experience by addressing client needs and expectations
- Manage and coordinated client deliverables to retain client portfolio during and after the execution of the contract
- Negotiate and managed contract deliverables with clients and vendors, ensuring transparency and customer satisfaction
- Established and ensured goals are achieved through postproduction, client reviews and feedback, ensuring final content meets or exceeds client expectations, contributing to high customer satisfaction
Leasing Agent
GHP Management
12.2021 - 06.2023
- Company Overview: Los Angeles, CA
- Increased occupancy by 22% through targeted marketing campaigns and effective client retention strategies
- Analyzed market trends and collaborated with in-house teams to develop marketing strategies, resulting in a significant increase in lead generation
- Maintained accurate records and documentation, including leasing agreements, tenant files, and other critical information
- Implemented digital marketing strategies to enhance engagement metrics and strengthen online presence
- Conducted property tours and provided prospective tenants with detailed information on leasing terms, unit features, and community amenities, contributing to a high conversion rate of leads to leases
- Developed and maintained strong relationships with tenants, addressing concerns promptly and fostering a positive community environment to support high retention rates
- Assisted in planning and executing promotional events, open houses, and community outreach efforts to attract new residents and showcase available units
- Collaborated with maintenance and property management teams to ensure units were market-ready and met quality standards, enhancing tenant satisfaction and overall property reputation
- Managed and updated property listings across online platforms, ensuring accurate information to attract qualified leads and maintain competitive positioning
- Utilized property management software to track leasing activity, monitor occupancy rates, and generate reports for senior management to support data-driven decision-making
- Los Angeles, CA
Leasing Agent
Trinity Property Consultants
10.2017 - 11.2021
- Company Overview: Towson, MD
- Increased occupancy by 57% through effective marketing and client retention
- Leveraged social media marketing to create engaging content and drive traffic to property listings, increasing property reputation score by 60%
- Developed and managed media campaigns across multiple platforms, highlighting property features and local amenities to enhance brand visibility and attract target demographics
- Monitored local market competition and trends, identifying opportunities for creative seasonal rent concessions to attract tenants and maintain competitive positioning
- Collaborated with the marketing team to design and implement digital ad campaigns, utilizing data analytics to optimize performance and maximize return on investment
- Utilized strong graphic design and content creation skills to produce eye-catching posts, stories, and ads tailored to each social media platform, boosting engagement and lead generation
- Analyzed campaign performance metrics, adjusting strategies to improve conversion rates and meet occupancy goals
- Towson, MD
Skills
- Luxury property management
- Sales & leasing strategies
- Resident retention and satisfaction
- Marketing campaigns
- Event planning
- Community engagement
- Yardi & Entrata Systems
- Lease agreement
- Drafting & compliance
- Relationship Building
- Customer service
- Detail-oriented and multitasking
- Microsoft Office Suite
- E-Blast and email campaigns
- Operational efficiency
- Process improvement
- Effective communication
Timeline
Owner & Consultant
Sincerely Productions, LLC
06.2023 - Current
Leasing Agent
GHP Management
12.2021 - 06.2023
Leasing Agent
Trinity Property Consultants
10.2017 - 11.2021
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