Results-driven and safety-focused professional with 10+ years of experience in high-paced environments involving exotic cars, firearms sales, tactical training, and customer engagement. Proven ability to provide outstanding service, ensure regulatory compliance, and deliver training in both classroom and field settings. Extensive knowledge of firearms, accessories, and ATF background check processes (Form 4473/NICS), with a background in law enforcement and motorsports instruction.
Facilitated tactical vehicle training, coordinated track setup, and ensured a secure learning environment.
Delivered hands-on driving instruction and managed customer interactions during training sessions.
Developed tailored lesson plans for each student, addressing their individual needs and weaknesses.
Maintained a high pass rate for students by providing thorough preparation for both written and practical exams.
Exceeded monthly sales goals while providing top-tier customer service.
Responded to parts inquiries and processed orders across phone, email, and online platforms.
Identified appropriate vehicle parts based on customer needs and equipment models.
Followed up on quotes and backorders to ensure timely delivery and satisfaction.
Guided customers through firearm purchases, including eligibility verification and background checks (Form 4473/NICS).
Maintained strict ATF and local compliance in all transactions.
Educated customers on proper firearm use, safety, and storage.
Collaborated with law enforcement on audits and ensured secure inventory handling.
Managed online firearm and accessory orders, processed background checks, and ensured accurate compliance documentation.
Delivered customer service, stocked inventory, handled displays, and maintained department cleanliness.
Managed inventory control processes for seamless order fulfillment and customer satisfaction.
Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
Led off-road tours, maintained vehicle functionality, and performed mechanical repairs.
Ensured safety and enjoyable experiences for guests on BLM land routes.
Managed race teams for clients that wanted to race Mint 400 and Baja 500.
Route planning for pits and saftey routes.
Instructed customers in high-performance driving techniques.
Maintained vehicle safety standards and contributed to a high-quality customer experience.
Promoted classroom safety, collaboration, and best practices.
Boosted student performance by providing individualized support and targeted feedback.
Instructed drivers in both classroom and on-track settings.
Managed tire shipments and led teams during training events and races.
Maintained stock cars, along with working with SRT prototypes.
Attened automotive events to promote and gain business.
Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Firearms Sales & Compliance
Exotic Car Driving Instruction
ATF/NICS Background Check Expertise
Off-Road & Track Safety Operations
Customer Service & Sales
Tactical/Classroom Training
Inventory & Record Management
Heavy Equipment Operation
Team Leadership & Logistics