Luthgardes Vianna Neto
Pacoima,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner Operator Carpet Cleaner
Envirosteam
01.2017 - 03.2024
- In office duties include: calls, booking, receiving payments, payroll, accounting.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Carpet Cleaning Technician
Envirosteam
11.2015 - 12.2016
- Cleaning of upholstery, carpets, mattress, area rugs, water damage extraction, moving furniture, organizing and wrapping area rugs, inventory, manually washing large area rugs/hanging/labeling/folding.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
Merchandise Promotor
Positron
01.2013 - 12.2014
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
- Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
- Created and perfected various pitch promotions to attract customers toward products.
Education
High School Diploma -
E.E Professor Sylvio José Marcondes Coelho
2006
Skills
- Office Management
- Business Administration
- Customer Service
- Project and Operations Management
- Accounting
- Negotiation
- Sales Leadership
- QuickBooks
Certification
CDL Class A
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Owner Operator Carpet Cleaner
Envirosteam
01.2017 - 03.2024
Carpet Cleaning Technician
Envirosteam
11.2015 - 12.2016
Merchandise Promotor
Positron
01.2013 - 12.2014
High School Diploma -
E.E Professor Sylvio José Marcondes Coelho