Enthusiastic professional with 7+ years of experience in designing, testing and evaluating programs and services for children & youth who is eager to contribute to team success. Looking to join a forward thinking organization to make an impact in.
Overview
13
13
years of professional experience
Work History
Shelter Support Worker
City Of Ottawa
Ottawa, Canada
10.2022 - Current
Provide support and services to individuals who are homeless within the City of Ottawa's Shelter to ensure a safe and secure living environment.
Support the stabilization and implementation of the Client Service Plan.
Support Encampment Dismantle Initiative by helping clients on day of dismantle by providing shelter options, organizing transportation and moving their belongings to a pick up location.
Project Manager
Somali Water Partnership
Mogadishu, Somalia
02.2020 - 07.2022
Actively participate in meetings with many different levels of government and stakeholders
Facilitate seminars about water management challenges faced in Somalia
Preparing financial statements, managing accounts receivable general ledger accounts, analyzing accounts, resolving issues and variances, and calculating/preparing end of month entries.
Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
Financial Services Coordinator
BMO Financial Group
Toronto, Canada
10.2017 - 01.2020
Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Offered competitive commercial banking solutions and retail financing options.
Community Worker, Foster Farm Community House
Pinecrest Queensway Community Health Centre
Ottawa, Canada
11.2014 - 02.2017
Built relationships with residents, families and community.
Developed and implemented unique and engaging activities for residents.
Maintained documentation, wrote reports and tracked expenses.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Program Assistant, Somali Youth Support Project
Pinecrest Queensway Community Health Centre
Ottawa, ON
09.2014 - 08.2015
Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers.
Assisted with planning and coordinating weekly and special program activities.
Established and maintained positive and supportive relationships with children and youth.
Management Trainee, Intern
Enterprise Rent-A-Car
Ottawa, Canada
04.2013 - 02.2017
Explained services and products to customers in friendly and engaging way.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Shouldered management responsibilities during absence of manager.
Assisted established management staff with operational oversight, business development and process improvement strategies.
Program Specialist
City Of Ottawa
Ottawa, Canada
03.2010 - 12.2014
Planned and implemented program content.
Performed duties included; site coordination, supervision, direction of participants, risk management procedures and general administrative tasks.
Education
Bachelor of Social Science - Public Administration
University of Ottawa
Ottawa, ON
12.2016
Skills
Developing Relationships
Leadership
Interpersonal Skills
Effective Communication Skills
Case Management
Crisis Situations
Youth Mentoring
Communicate Effectively
Youth Behavior Management
Patient Record Keeping
Assessment And Treatment
Timeline
Shelter Support Worker
City Of Ottawa
10.2022 - Current
Project Manager
Somali Water Partnership
02.2020 - 07.2022
Financial Services Coordinator
BMO Financial Group
10.2017 - 01.2020
Community Worker, Foster Farm Community House
Pinecrest Queensway Community Health Centre
11.2014 - 02.2017
Program Assistant, Somali Youth Support Project
Pinecrest Queensway Community Health Centre
09.2014 - 08.2015
Management Trainee, Intern
Enterprise Rent-A-Car
04.2013 - 02.2017
Program Specialist
City Of Ottawa
03.2010 - 12.2014
Bachelor of Social Science - Public Administration
Operations Clerk – Infrastructure & Water Distribution Services at City of OttawaOperations Clerk – Infrastructure & Water Distribution Services at City of Ottawa