Hi, I’m
Luu Y Dinh Ta
San Jose,CA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Experienced in Computers System more than two years and able to managing multiple projects. Flexible with time management between work and school. Adaptable to every working setting. Committed to providing excellent customer service.
Overview
2
years of professional experience
Work History
CHINESE GOURMET EXPRESS INC
Customer Service Cashier
02.2022 - 04.2023
Job overview
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Redeemed coupons to discount purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Andersen Bakery Inc.
Customer Service Cashier
04.2021 - 12.2022
Job overview
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
De Anza College
No Degree from Business
06.2024
Independence High SchoolSan Jose, CA
High School Diploma
12.2021
Skills
- Customer Service and Assistance - 3 Years
- POS Inventory System And Cash Register Operation - 3 Years
- Shelving Items - 2 Years
- Microsoft Office - 2 Years
- Adobe Photoshop- 2 Years
- POS Systems Operations - 3 Years
- Cleaning - 5 Years
- Typing - 4 Years
- Design UI - 1 Years
- Video Editing - 2 Years
- Computer Skill - 4 Years
Languages
Chinese (Cantonese)
Limited Working
Vietnamese
I'm a Chinese born Vietnamese so Vietnamese is my mother tongue
Timeline
Customer Service Cashier
CHINESE GOURMET EXPRESS INC
02.2022 - 04.2023
Customer Service Cashier
Andersen Bakery Inc.
04.2021 - 12.2022
De Anza College
No Degree from Business
Independence High School
High School Diploma
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