Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Luvennia Banks

Summary

  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
  • Uses independent decision-making skills and sound judgment to positively impact company success.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
  • Proficient in using independent decision-making skills and sound judgment to positively impact company success.
  • Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
  • Documented strengths in building and maintaining relationships with diverse of fast-paced settings.

Overview

22
22
years of professional experience

Work History

Due Process Officer

Boswell Regional Center
06.2020 - 04.2024
  • Evaluate staffing disciplinary actions or medical complication for not able to return to work.
  • Report evaluation to Upper Management with recommendations for disciplinary action.

Internal Auditor

Boswell Regional Center
06.2016 - 04.2024


  • Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
  • Identified and reported audit issues.
  • Produced audit reports.
  • Contributed to a positive work environment by collaborating effectively with colleagues across all levels of the organization.
  • Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
  • Documented auditing information utilizing corporate system.
  • Prepared and distributed risk and audit reports to appropriate personnel.
  • Enhanced internal control systems by conducting thorough risk assessments and implementing effective audit recommendations.
  • Documented recommendations to improve internal controls.
  • Improved operational efficiency by identifying and addressing financial discrepancies through meticulous examination of financial records.
  • Evaluated compliance with regulatory requirements, mitigating potential risks and protecting organizational reputation.
  • Prepared working papers, reports and supporting documentation for audit findings.

Item Processing Supervisor

PriorityOne Bank
08.2002 - 05.2016
  • Addressed escalated client issues promptly and professionally, resolving concerns while maintaining positive relationships with customers.
  • Managed vendor relationships effectively, negotiating contracts and service agreements that met the needs of both parties while optimizing value for the organization.
  • Led weekly department meetings to discuss progress towards established goals and address any challenges or concerns that arose during work processes.
  • Managed daily workflow to prioritize tasks and maintain productivity, resulting in timely completion of all assignments.
  • Enhanced customer satisfaction with prompt and accurate item processing, ensuring a smooth transaction experience for clients.
  • Improved operational efficiency through continuous process improvement initiatives, streamlining workflows and reducing redundancies where necessary.
  • Collaborated with senior management to develop departmental goals and objectives, aligning processes with company-wide initiatives.
  • Assisted in recruitment efforts by conducting interviews and selecting qualified candidates, building a strong team of dedicated professionals.
  • Implemented inventory management system upgrades to optimize organization and tracking, contributing to improved accuracy rates.
  • Streamlined item processing operations by implementing efficient workflow strategies and organizing team responsibilities.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

Master of Science - Business Administration And Human Resources

Strayer University
Washington, DC
03.2015

Master of Management - Business Management

University of Phoenix
Tempe, AZ
05.2012

Bachelor of Science - Accounting

Strayer University
Washington, DC
03.2010

High School Diploma -

Magee High School
Magee, MS
05.2000

Skills

  • Decision-Making
  • Goal Setting
  • Good Judgment
  • Problem Resolution
  • Professional and Courteous
  • Scheduling and Coordinating
  • Documentation And Reporting
  • Strategic Planning
  • Negotiation and Conflict Resolution
  • MS Office
  • Employee Development
  • Performance reviewing

REFERENCES

Steven Allen

Retired Deputy Director

Department of Mental Health

601-906-3871



Kathy Pittman

Accounts Payable Director 

Department of Mental Health

601-543-6939

kdamppit@yahoo.com



Fountaine McNair

Simpson County Division President 

PriorityOne Bank

601-517-0287

Timeline

Due Process Officer

Boswell Regional Center
06.2020 - 04.2024

Internal Auditor

Boswell Regional Center
06.2016 - 04.2024

Item Processing Supervisor

PriorityOne Bank
08.2002 - 05.2016

Master of Science - Business Administration And Human Resources

Strayer University

Master of Management - Business Management

University of Phoenix

Bachelor of Science - Accounting

Strayer University

High School Diploma -

Magee High School

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    <ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited

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Luvennia Banks