Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luvina Brown

Florence,USA

Summary

Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects. Child Protective Services professional, highly skilled in responding to reports of child abuse or neglect. Approaches cases with a calm and objective eye, and with the well-being of all involved as foremost. Social worker trained in crisis management and interventions who is seeking a role facilitating healing for child abuse victims and Extensive experience delivering innovative solutions at the local and regional level.

Experienced casework professional prepared for this role. Skilled in client assessment, resource coordination, and crisis intervention. Strong focus on team collaboration and achieving results. Dependable and adaptable, with commitment to enhancing client well-being and navigating complex situations with empathy and efficiency.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Machine Operator

QVC
03.2023 - 03.2024
  • Maintained accurate records of production output, downtime, and quality control checks
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment

Contact Tracer

DHEC
07.2021 - 04.2022


  • Facilitate memory recall of close contact interactions through effective questioning.
  • Educate contacts on approved protocol to reduce the risk of spread.
  • Maintained strict adherence to privacy policies for patients.

Family Engagement Coordinator

NYAP
08.2019 - 12.2021
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Conducted home visits to assess living environment and provided appropriate referrals.
  • Enhanced client well-being by developing comprehensive case plans addressing individual needs.
  • Advocated for client rights and represented client interests at administrative hearings.

Family Engagement Coordinator

NYAP
04.2017 - 12.2017
  • Worked as a liaison between the Department of Social Services and families in the South Carolina child welfare system
  • Engaged and empowered families to develop treatment plans with the Department of Social Services that will ultimately lead to reunification with their children
  • Facilitated family group conferences and family team meetings and thoroughly documented all activities timely
  • Constructed genograms and ecomaps with families to identify support systems and any patterns of behavior or sickness
  • Assessed risk and managed safety treatments to children in the custody of the agency
  • Engaged children and families in development of treatment plans; access services; monitor behavior change; thoroughly document activities for the case file; ensure needed services are linked to care provider
  • Participated in supervision and legal consultations; make required face to face contacts with children, families, and providers; participate in other activities related to safety, permanency, and well-being of children

Human Resource Specialist I

South Carolina Department of Social Services
03.2013 - 12.2017
  • Interview and evaluate clients individually and with families to determine what services would best address their needs
  • Advise clients on community resources, make referrals and devise realistic treatment plans.
  • Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
  • Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.
  • Conducted outreach efforts within the community to raise awareness about available services provided by the organization.
  • Monitored client progress towards goals, adjusting intervention strategies as needed based on feedback from team members and clients themselves.

Team Leader

Belk
01.2009 - 03.2013


  • Directed personnel, training and labor relations activities
  • Implemented an innovative employee incentive program, which resulted in a 90% increase in staff productivity
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Implemented comprehensive reporting system to track team performance and identify areas for improvement.

Team Leader

Dressbarn
02.2006 - 03.2009
  • Delivered orientation programs focused on encouraging alignment with company objectives.
  • Assisted in resolving work-related issues through effective task administration.
  • Offered constructive feedback to guide team towards achieving targets.
  • Cultivated trust with clients, resulting in consistent referrals.

Education

Masters of Science - Human Resource Management

Indiana Wesleyan University
Indiana

Bachelor of Arts - Sociology

Coker College
Hartsville, SC
05.2016

Associate of Arts - Human Resources

Florence-Darlington Technical College
Florence, SC
01.2008

Skills

  • Community-based case manager
  • Team Player
  • CAPSS (Child and Adult Protective Services System)
  • Analytical thinker
  • Calm under pressure
  • Reliable
  • Compassionate
  • Child Protective Services
  • Group Therapy
  • Social Work
  • Interviewing
  • Conflict Management
  • Crisis Management
  • Crisis Intervention
  • Administrative Experience
  • Behavioral Health

Certification

  • CNA

Timeline

Machine Operator

QVC
03.2023 - 03.2024

Contact Tracer

DHEC
07.2021 - 04.2022

Family Engagement Coordinator

NYAP
08.2019 - 12.2021

Family Engagement Coordinator

NYAP
04.2017 - 12.2017

Human Resource Specialist I

South Carolina Department of Social Services
03.2013 - 12.2017

Team Leader

Belk
01.2009 - 03.2013

Team Leader

Dressbarn
02.2006 - 03.2009

Associate of Arts - Human Resources

Florence-Darlington Technical College
  • CNA

Masters of Science - Human Resource Management

Indiana Wesleyan University

Bachelor of Arts - Sociology

Coker College
Luvina Brown