Justin Burwell
Albany,NY
Summary
Compassionate Residential Support Staff bringing advanced abilities in medical, social and physical support. Promotes independence and respects individuals' dignity. Helps with activities of daily living and boosts well-being with caring support.
Overview
3
3
years of professional experience
Work History
Residential Support Staff Member
Equinoxinc
Albany, NY
02.2023 - Current
- Attended weekly staff meetings to discuss updates on resident progress and challenges faced by the facility.
- Provided emotional support to individuals in crises.
- Provided education about mental health issues such as depression, anxiety, andsubstance abuse.
- Instructed residents on proper hygiene habits, nutrition, meal preparation, budgeting.
- Supervised visits between residents and family members or friends.
Bopic
BJ's Wholesale
Albany, NY
10.2022 - 02.2023
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Professionally handled customer complaints.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales
Walmart
Glenmont, NY
01.2022 - 10.2022
- Advised customers on the latest product features and benefits.
- Monitored inventory levels and placed orders as needed.
- Maintained accurate records of customer interactions and transactions.
- Educated customers about products and services offered by the company.
Education
GED -
Greentech High School
99 Slingerlands Ave Albany NY06-2019
Skills
- Personal care assistance
- Meal Preparation
- Activity Planning
- Transportation Coordination
- Client Confidentiality
- Housekeeping abilities
- Client Advocacy
- Mental Health Support
- Confidentiality Practices
- Mental health understanding
Timeline
Residential Support Staff Member
Equinoxinc
02.2023 - Current
Bopic
BJ's Wholesale
10.2022 - 02.2023
Sales
Walmart
01.2022 - 10.2022
GED -
Greentech High School