Luz Amable
Miami
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
ARC Mental Health
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Receptionist
MCQ Physical Therapy
08.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Retail Merchandiser
Macys Department Store
05.2021 - 06.2022
- Organized and maintained displays to achieve clean and appealing product layouts.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Retail Sales Associate
Francesca's Boutique
02.2020 - 04.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FL04-2025
Skills
- Effective Organization Skills
- Proficient Task Prioritization
- Proficient Verbal and Written Communication
- Detail-Oriented Data Input
Certification
- RBT Certification For The 40-Hour Training Requirement
Languages
English and Spanish
Native or Bilingual
Timeline
Receptionist
ARC Mental Health
10.2023 - Current
Receptionist
MCQ Physical Therapy
08.2022 - 09.2023
Retail Merchandiser
Macys Department Store
05.2021 - 06.2022
Retail Sales Associate
Francesca's Boutique
02.2020 - 04.2021
Associate of Arts - Psychology
Miami Dade College
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