Luz Andrade
Woodbridge,VA
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Motivated [Job Title] with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Food Deliverer
FairFax Food Services
02.2022 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Stocked shelves and loaded orders to prepare deliveries.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Developed strong customer base through efficient and reliable service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Stored food in designated containers and storage areas to prevent spoilage.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Senior Caregiver
Home Instead
08.2015 - 04.2016
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Provided safe mobility support to help patients move around personal and public spaces.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Restaurant Cook
Paradise Legardere
12.2016 - 12.2019
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Interacted with guests to obtain feedback on product quality and service levels.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Monitored food quality and presentation to maintain high standards.
- Prepared and cooked meals according to recipes and customer specifications.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Verified proper portion sizes to consistently attain high food quality standards.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Bakery Team Member
McCormick And Schmicks
05.1999 - 04.2013
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Inspected goods to establish accurate pricing and labeling.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Measured and mixed ingredients accurately to assist in baking process.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Used utensils and equipment to portion, wrap and display bakery items.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Education
GED -
Prince William Adult Education
15201 Neabsco Mills Road, Woodbridge , VA 2219106.2024
Skills
Customer Service
Food Packaging
Delivering Food
Cooking Procedures
Cash Register Operations
Ingredient Restocking
Contamination Control
Waste Control
Proper Storage Procedures
Regulatory Guidelines
Accurate Cash Handling
Safety and Sanitation Standards
Safe Handling Standards
Cleaning and Sanitation
Standardized Recipes
Station Preparation
Kitchen Equipment Safety
Cash Control
- Housekeeping
- Medication Reminders
- Personal Care Assistance
- Personal Companionship
- Customer Satisfaction
- First Aid Certification
Languages
English
Elementary
Spanish
Native or Bilingual
Timeline
Food Deliverer
FairFax Food Services
02.2022 - Current
Restaurant Cook
Paradise Legardere
12.2016 - 12.2019
Senior Caregiver
Home Instead
08.2015 - 04.2016
Bakery Team Member
McCormick And Schmicks
05.1999 - 04.2013
GED -
Prince William Adult Education
Similar Profiles
Andre LavoieAndre Lavoie
Volunteer at Fairfax Community Church Food PantryVolunteer at Fairfax Community Church Food Pantry
Jeffrey SmithJeffrey Smith
Safety Analyst I at Fairfax County Department of Public Works and Environmental Services – Storm Water DivisionSafety Analyst I at Fairfax County Department of Public Works and Environmental Services – Storm Water Division
BAILEY GUTIERREZBAILEY GUTIERREZ
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT IV at FAIRFAX COUNTY FAMILY SERVICESHUMAN RESOURCES ADMINISTRATIVE ASSISTANT IV at FAIRFAX COUNTY FAMILY SERVICES
Crystal ArcherCrystal Archer
Barracks Manager for USMC at ISN CorporationBarracks Manager for USMC at ISN Corporation
FRANCISCO GUERREROFRANCISCO GUERRERO
Driver, Warehouse Orders at TransAxleDriver, Warehouse Orders at TransAxle