Luz Bwanga
Saint Charles,Missouri
Summary
Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and senior living settings providing guidance and encouragement to patients through physical and emotional support.
Overview
13
13
years of professional experience
Work History
Caregiver Attendant
The Boulevard Senior Living
03.2021 - Current
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Patient Care Technician
Progress West Hospital
03.2017 - 03.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients complete activities of daily living.
Direct Care Specialist
Abilene State Supported Living Center
05.2013 - 01.2017
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Kept clients engaged in social networks and communities for personal health and growth.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Evaluated client progress toward established annual and quarterly goals.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Certified Nursing Assistant
Hendrick Medical Center
05.2011 - 05.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Master of Social Work - Social Work
University of Missouri - St Louis
St Louis, MO12.2025
Bachelor of Social Work
University of Missouri - St Louis
St Louis, MO05.2023
Skills
- Case Needs Assessment
- Cultural Competency
- Case Notes
- Care Plan Assessment
- Direct Patient Care
- Companionship and Emotional Support
- ADLs Assistance
- Interdisciplinary Care
- Verbal and Written Communication Skills
- Multitasking and Organization
Practicum experience
- Practicum student at a nonprofit organization "Aging Ahead".
- Support and assist older people through the journey of aging.
- Collaborating with the Aging Ahead team to refer clients to resources such as meal on wheels.
- Complete assessments and reassessments documentation by required deadlines.
- Input and manage data in the electronic health record.
Additional Information
Fluent in both French and English.
Timeline
Caregiver Attendant
The Boulevard Senior Living
03.2021 - Current
Patient Care Technician
Progress West Hospital
03.2017 - 03.2021
Direct Care Specialist
Abilene State Supported Living Center
05.2013 - 01.2017
Certified Nursing Assistant
Hendrick Medical Center
05.2011 - 05.2013
Master of Social Work - Social Work
University of Missouri - St Louis
Bachelor of Social Work
University of Missouri - St Louis
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