Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luz Caro

Pierson

Summary

Dynamic professional with a proven track record at Ridgecrest Nursing & Rehabilitation Center, excelling in customer relations and organization. Adept at multitasking and maintaining meticulous documentation, I enhance operational efficiency while ensuring a welcoming environment. Recognized for attention to detail and effective communication, I consistently deliver exceptional service and support.

Overview

7
7
years of professional experience

Work History

Receptionist

Ridgecrest Nursing & Rehabilitation Center
12.2024 - Current
  • Answered multi-line phone system, directing calls to appropriate staff and departments.
  • Greeted visitors and residents, ensuring a welcoming environment for all guests.
  • Processed incoming mail and packages, ensuring timely distribution to residents and departments.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Quality Control Inspector

Aerodyne
11.2023 - 08.2024
  • Conducted visual inspections of products to ensure adherence to quality standards.
  • Documented non-conformities and collaborated with production teams on corrective actions.
  • Utilized measurement tools to assess product dimensions and functionality accuracy.
  • Assisted in maintaining cleanliness and organization in inspection areas for optimal workflow.
  • Participated in training sessions to learn quality control processes and best practices.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Quality Control Inspector

Performance Designs
09.2020 - 11.2023
  • Reported findings to supervisors, contributing to continuous improvement initiatives.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.

Customer Service Representative

SYKES
07.2018 - 02.2020
  • Designed travel itineraries tailored to client preferences and budgets.
  • Coordinated flights, accommodations, and transportation services.
  • Resolved inquiries and complaints quickly to boost client satisfaction.
  • Trained junior consultants on customer service and itinerary planning best practices.
  • Built strong client relationships through exceptional communication and personalized service.
  • Organized trips for individuals, families, and business travelers.
  • Managed multi-city itineraries balancing client preferences with logistics.

Education

T. Dewitt Taylor Middle High
Pierson, FL

Skills

  • Organization skills
  • Time management
  • Multitasking and prioritization
  • PC proficient
  • Customer/Client relations
  • Verbal and written communication
  • Attention to detail
  • Flexible and adaptable
  • Documentation and reporting
  • Multi-line telephone systems
  • Administrative tasks

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Ridgecrest Nursing & Rehabilitation Center
12.2024 - Current

Quality Control Inspector

Aerodyne
11.2023 - 08.2024

Quality Control Inspector

Performance Designs
09.2020 - 11.2023

Customer Service Representative

SYKES
07.2018 - 02.2020

T. Dewitt Taylor Middle High

Similar Profiles

CREATE PROFILE