Luz Digney
Wailuku,HI
Summary
Experienced and organized candidate in optimizing productivity, efficiency and service quality across various environments with a positive attitude. Highly dependable, ethical and reliable support leader across the organization. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
22
22
years of professional experience
1
1
Registered Nurse
Work History
Hospital Operations Supervisor
Maui Memorial Medical Center
06.2017 - Current
- Assist in providing adequate and safe environment for patients and personnel.
- Motivate and train employees to maximize team productivity.
- Maintain standards of nursing care and carries out hospital rules and regulations.
- Keep current with Policies and procedures, Infection control and disaster policies and assist with special projects.
- Direct and coordinate the Administrative and Nursing Service activities during the night shift.
- Responds to all unusual administrative, clinical and/or operational emergencies such as codes and disasters.
- Coordinate the proper patient placement and transfer in and out of Maui Memorial Medical Center.
- Enhance operational performance and reduced labor expenses by developing and optimizing standard practices.
- Coordinate staffing levels with Nursing Staffing Office.
- Delegate daily tasks to employees, streamlining daily progress and efficiency.
- Report issues to higher management with great detail.
- Communicate with staff, patients and healthcare providers to encourage highest quality of service.
- Act as a consultant to the nursing staff in clinical nursing situations.
- Assist in contacting personnel for overtime in case of unplanned absences.
Emergency Room Registered Nurse
Maui Memorial Medical Center
03.2003 - 05.2017
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Performed any nursing task requiring nursing knowledge, judgment, and skill.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
- Teamed on trauma and emergency interventions involving serious head injuries and thoracic trauma.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Advocated for and strived to protect health, safety and rights of patient.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
St Louis, MO10.2012
Associate of Science - Nursing
University of Hawaii Maui College
Kahului, HI05.2000
No Degree - Nursing
University of Hawaii Maui College
Kahului, HI05.1999
Skills
- Operational Efficiency and Safety
- Accuracy and Efficiency in Documentation
- Reading Comprehension
- Directing Team Members with individual and Team Goals
- Task Delegation and job assignments
- Coordinating Personnel
- Manage Operations
- Improve Performance
- Employee Relationships
- Overseeing Personnel
- Complex Problem-Solving
- Desktops, Laptops and Mobile Devices
Certification
- Certified BLS.
Languages
Spanish
Native or Bilingual
Timeline
Hospital Operations Supervisor
Maui Memorial Medical Center
06.2017 - Current
Emergency Room Registered Nurse
Maui Memorial Medical Center
03.2003 - 05.2017
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
University of Hawaii Maui College
No Degree - Nursing
University of Hawaii Maui College
- Certified BLS.
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