Luz Duarte
Grand Prairie,Tx
Summary
Experienced with managing childcare programs and leading teams to provide high-quality care. Utilizes strong organizational and leadership skills to ensure smooth operations and compliance with regulations. Track record of fostering safe, engaging environment that supports children's development and staff collaboration.
Overview
4
4
years of professional experience
Work History
SITE DIRECTOR
ELITE LEARNING
Grand Prairie, Tx
02.2025 - Current
- Developed and implemented strategic plans to enhance student engagement and learning outcomes.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Supervised daily operations to ensure compliance with safety and licensing regulations.
- Developed and implemented an age-appropriate curriculum to enhance children's learning experiences.
- Led team meetings to discuss strategies for enhancing educational activities and overall site performance.
- Implemented positive discipline techniques to maintain a respectful environment while promoting social-emotional development in children.
- Managed sensitive situations involving child behavior or family concerns with diplomacy, maintaining confidentiality while working towards positive resolutions.
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
AERIAL/GROUND GUIDE
BOLDERS
Grand Prairie, Tx
07.2024 - 08.2025
- Led indoor excursions, ensuring safety and adherence to guidelines.
- Trained and mentored new guides on best practices and customer service techniques.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 10-20 people on scheduled tours.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
CASHIER
CHICK FIL A
Grand Prairie, Tx
03.2022 - 05.2023
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Collaborated with team members to streamline service delivery during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
ASSOCIATE'S DEGREE -
DALLAS COLLEGE
Irving, TX05.2026
HIGH SCHOOL DIPLOMA - undefined
GRAND PRAIRIE HIGH SCHOOL
Grand Prairie, TX05.2024
Skills
- Communication skills
- Site coordination
- Safety awareness
- Team supervision
- Customer Service
- Classroom Management
- Problem-solving
- Operational leadership
- Operations management
- Parent communication
- Curriculum planning
- Teamwork and collaboration
- Multitasking
LANGUAGES
Spanish and English
Interests
- Dancing
- Volunteer Work
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Fashion and Style
- I enjoy helping others and giving back to the community
- Gym Workouts
- Playing Sports
- Serving at my church
Timeline
SITE DIRECTOR
ELITE LEARNING
02.2025 - Current
AERIAL/GROUND GUIDE
BOLDERS
07.2024 - 08.2025
CASHIER
CHICK FIL A
03.2022 - 05.2023
HIGH SCHOOL DIPLOMA - undefined
GRAND PRAIRIE HIGH SCHOOL
ASSOCIATE'S DEGREE -
DALLAS COLLEGE
AWARDS
Dean’s List, A&B Honor roll, Provost’s Honors