Luz Estevez
Summary
Reliable and hardworking warehouse and customer service professional with 10 years of experience in a fast-paced environments. Skilled in a inventory management, order fulfillment, shipping and receiving, and maintaining efficient warehouse workflows. Skilled in customer service, problem-solving, and fostering a positive workplace culture. A dedicated team player with excellent communication and leadership abilities, seeking to contribute expertise to a dynamic organization.
Overview
6
6
years of professional experience
Work History
Training Coordinator
Geodis Logistic,
10.2015 - 03.2019
- Trained new employees on warehouse protocols and answered task related inquiries to help with Job role adjustment.
- Safety training.
- Authoring and Implementing Standard Operating Procedures (SOPs).
- Assisting with all training for ISO Audit.
- Performing all office duties.
- Worked with central management to identify, plan, align and address training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Compiled training handbook and related course materials.
Inventory Specialist
Tory Burch Distribution Center
11.2015 - 02.2016
- Responsible for physically performing inventory counts on merchandise at warehouse.
- Tracking products and materials that come into and go out of inventory by means of inventory records.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Reviewed and analyzed forecast data to determine and address inventory needs.
Staffing Recruiter
Reavan Inc
05.2015 - 02.2016
- Staffing agency customer service
- Assist candidates with filling out job applications
- Assess applicants’ related knowledge, skills and experience for employment
- Arrange transportation for pick-up and drop-off for employees and calling to confirm attendances from employees on daily basis.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Verified applicant references and employment details.
- Facilitated new employee orientations to foster positive team attitude.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Inventory Specialist & Shipping
OHL
10.2014 - 11.2014
- Picking and packing orders, receiving, loading/unloading
- Pulling inventory from stocks
- Picking and packing stock and preparing it in boxes for shipments
- Preparing Shipping Materials.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
Picking/Packing, Line Leader, Safety Coordinator
L’Oreal
04.2014 - 09.2014
- Picking and packing orders, receiving, loading/unloading
- Preparing shipping materials
- Assessing workload and assign responsibilities to employees
- Assist with training new employees
- Serving as line leader over assigned workhouse area, overseeing and assisting warehouse line workers.
- Provided instructions to staffers during fire drills and emergency evacuations.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Conducted investigations into incidents and reported on findings.
Picking & Packing/Shipping Clerk
Barnes & Noble Distribution, 1 Barnes and Noble
10.2012 - 04.2014
- Handling shipping and receiving, material handling, manual receiving and pallet receiving for incoming stock
- Packing and shipping stock from warehouse
- Processing returns and performing inventory on stock.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Removed items from shelves or storage bins and scanned tags.
- Scanned packages and boxes and moved to loading dock for shipment.
- Printed labels, packaged boxes and loaded into outbound containers.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Checked inventory and selected products from specific locations based upon availability.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJ07.2014
Skills
- Leadership skills
- Time Management
- Computer skill
- Project Management
- Excellent customer service skills
- Problem-solving skills
- Bilingual Agent/Spanish
- Organizational skill
- Teamwork
- Analytical or Critical thinking skills
- Great at multitasking skills
- Warehousing
- Training Coordinator
- Accounting
- Office Assistant
- Flexibility
- Safety Compliance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inventory Specialist
Tory Burch Distribution Center
11.2015 - 02.2016
Training Coordinator
Geodis Logistic,
10.2015 - 03.2019
Staffing Recruiter
Reavan Inc
05.2015 - 02.2016
Inventory Specialist & Shipping
OHL
10.2014 - 11.2014
Picking/Packing, Line Leader, Safety Coordinator
L’Oreal
04.2014 - 09.2014
Picking & Packing/Shipping Clerk
Barnes & Noble Distribution, 1 Barnes and Noble
10.2012 - 04.2014
High School Diploma -
New Brunswick High School
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