Luz Galvez
Lincoln Park,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Manager of Accounts and Finance
Jalapeno Mexican Grill
Wayne , NJ
09.2023 - Current
- Reviewed accounts payable and receivable invoices for accuracy, completeness and compliance with company policies.
- Monitored cash flow projections and prepared periodic reports to management on the status of funds available for operations.
- Negotiated contracts with vendors in order to secure favorable pricing terms.
- Created schedules for staff members according to business needs.
- Reviewed daily sales reports.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Handled employee relations issues such as disciplinary action or terminations.
- Managed payroll records for accurate tracking of hours worked by staff members.
- Performed administrative tasks such as filing documents or preparing reports.
- Promoted products and services offered by the company through various media channels.
Head Bartender
Jalapeno Mexican Grill
Roselle , NJ
02.2021 - 09.2023
- Organized bar staff scheduling, including vacation time requests and sick days.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Developed new cocktail recipes for the menu.
- Ensured that all liquor laws were followed during service hours.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
Customer Service Representative
Metro Last Mile Transport
Roselle , NJ
02.2017 - 12.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
GED -
Paterson
NJ12-2012
Skills
- Payroll Administration
- Cash Flow Management
- Customer Service
- Continuous Improvement
- Customer relationship development
Languages
Spanish
Professional
Timeline
Manager of Accounts and Finance
Jalapeno Mexican Grill
09.2023 - Current
Head Bartender
Jalapeno Mexican Grill
02.2021 - 09.2023
Customer Service Representative
Metro Last Mile Transport
02.2017 - 12.2021
GED -
Paterson
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