Customer service professional over 10+ years of experience in banks, call centers and clinics. Efficient in software such as Microsoft office, word, and excel. Efficient handling inbound and outgoing calls, possess exceptional customer service skills, with customer regularly commending on received support, able to provide clear customer service in Spanish and English. Handle 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention. Received source data such as customers name, addresses, phone numbers, credit card information, enter data into various customer service software. Experience with medical accounts, collection accounts, and Banking accounts.