Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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LUZ KAREN GUZMAN

RIVERSIDE

Summary

Detail-oriented Administrative and Human Resources professional with over five years of experience in payroll operations, HR functions, and office administration. Proficient in ADP, QuickBooks, and Microsoft Office, with a strong background in analytics and customer service. Expertise in office management, scheduling, and effective communication enhances the ability to manage multiple tasks efficiently while ensuring smooth operations and supporting executive teams. A commitment to team collaboration and adaptability to evolving needs fosters a positive work environment and consistently drives the achievement of organizational goals.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Deluxe Auto Carriers
01.2019 - 01.2025
  • Promoted from Receptionist to Administrative Assistant within one year
  • Managed drivers’ payroll with accuracy and confidentiality
  • Supported HR and administrative operations
  • Assisted with process improvements and key projects
  • Coordinated dispatch, HR, and accounting updates to align schedule changes, minimizing payment delays and confusion.
  • Handled sensitive employee requests with discretion and empathy, strengthening trust and a dependable office culture.

Cashier

McDonald’s
01.2017 - 01.2019
  • Provided high-quality customer service in a fast-paced environment
  • Handled cash transactions and multitasking responsibilities
  • Coordinated with kitchen staff to prioritize orders, ensuring timely handoffs and consistent service quality.
  • Processed orders accurately during peak hours, minimizing wait times and sustaining steady customer throughput.

Education

Bachelor of Arts - Business Administration (Analytics Concentration)

California State University, San Bernardino
01.2022

Skills

  • Payroll Processing
  • Human Resources Support
  • QuickBooks
  • Microsoft Office Suite
  • Data Analysis
  • Customer Service
  • Communication
  • Bilingual: English & Spanish

LANGUAGES

English (Native)
Spanish (Native)

Timeline

Administrative Assistant

Deluxe Auto Carriers
01.2019 - 01.2025

Cashier

McDonald’s
01.2017 - 01.2019

Bachelor of Arts - Business Administration (Analytics Concentration)

California State University, San Bernardino