Administrative Office Assistant I
Code Compliance Department City of Norwalk
Norwalk, CA
09.2018 - 02.2022
- Delivered direct administrative support to supervisor and code compliance inspectors in Norwalk.
- Answered main phone line, capturing Code Violation information and resident complaints.
- Opened cases for code compliance inspectors in Activenet database for follow-ups.
- Tracked weekly updates and calls, submitting Weekly Memo with statistics to City Council.
- Typed correspondence, forms, lists, and address labels using word processing software.
- Maintained logs and records by transferring data manually and electronically; calculated totals.
- Conducted general office duties, including processing mail and managing reports.
- Provided customer service to walk-in patrons seeking inspector information and Code Compliance details.