Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Luz Melgar
Open To Work

Luz Melgar

Crows Landing

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

HSE Case ManagerData Entry ClerkCustomer Service Representative

Work Type

Full TimePart Time

Location Preference

RemoteHybrid
Location: Crows Landing, USStanislaous County
Open to relocation: No

Salary Range

$47000/yr - $80000/yr

Important To Me

Flexible work hoursWork-life balanceCareer advancementWork from home optionPaid time offPersonal development programs4-day work weekPaid sick leaveCompany CultureHealthcare benefits

Summary

Compassionate professional with a strong background in case management. Known for effective organization and multitasking skills, facilitating seamless service coordination and empowering clients to achieve their goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

HSE Case Manager

Central Valley Opportunity Center
03.2022 - 06.2025
  • Facilitated client services to guarantee prompt access to essential resources and support.
  • Formulated customized service plans aligned with client objectives and requirements.
  • Enabled seamless communication between clients and external service providers to enhance case resolution efficiency.
  • Led training sessions for new staff, focusing on case management protocols and best practices.
  • Facilitated regular client follow-ups to enhance engagement and ensure support continuity.
  • Maintained comprehensive case documentation to uphold regulatory standards and protect sensitive information.
  • Executed comprehensive assessments of client situations to identify issues, goals, and required interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Facilitated enhanced communication between clients and providers through regular follow-ups and progress updates.
  • Facilitated advocacy for client rights in dealings with external agencies and institutions, maintaining a commitment to fairness and equity.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Guided clients in establishing realistic goals while offering consistent motivation and assistance during their journey to success.
  • Created and organized resource directory, enhancing client efficiency in locating necessary services.

Education

Associate of Arts - Business Administration

Modesto Junior College
Modesto, CA
05-2029

Skills

  • Problem-solving
  • Time management
  • Active listening
  • Organization and multitasking
  • Critical thinking
  • Documentation proficiency
  • Records management
  • MS office
  • Staff education and training
  • Team collaboration
  • Verbal and written communication
  • Empathy and compassion

Certification

Spanish Interpreter Certification

Languages

Spanish
Native or Bilingual

Timeline

HSE Case Manager

Central Valley Opportunity Center
03.2022 - 06.2025

Associate of Arts - Business Administration

Modesto Junior College

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