Luz Ortega
Phoenix,AZ
Summary
- Hardworking cook bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
- Punctual cook experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
- Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
- Patient and calm Direct Care Worker with in-depth understanding of medication administration and medical equipment operations. Assists with activities of daily living, preparing meals and housekeeping. Committed to top-notch care for disabled, impaired and chronically ill individuals.
- Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
- Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
- Motivated cook with 18 years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Greek Festival
Cook
Phoenix, AZ
10.2004 - Current
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Set up work stations prior to opening to minimize prep time.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Received and stored food and supplies.
- Checked quality of food products to meet high standards.
- Checked completed orders for correct quantity and quality.
Delivery Maria
Cook
Phoenix, AZ
05.2018 - 12.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Housekeeper
Housekeeping Services
Phoenix, AZ
04.1999 - 01.2024
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Organized closets with hangers for guests' clothing items.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Macys Logistic Warehouse
Warehouse worker
Goodyear, AZ
10.2022 - 12.2023
- Received and processed incoming orders, verifying accuracy of items, quantities, and pricing.
- Maintained inventory records and updated stock lists on a regular basis.
- Organized warehouse space for efficient storage of goods.
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
- Inspected products for any damages prior to stocking shelves.
- Unpacked boxes and checked contents against invoices or other documents.
- Stacked empty pallets in designated areas according to safety regulations.
- Sorted items according to size, type, color, style. before storing them in their respective bins or shelves.
- Identified damaged or defective items and reported them to supervisor immediately.
- Ensured that all safety policies were followed while operating material handling equipment such as forklifts, ladders, in order to avoid accidents or injuries on the job site.
- Cleaned work area after each shift in order to maintain a safe working environment.
- Organized returned goods so they can be restocked quickly and efficiently.
- Maintained accurate records of deliveries made during shift using computerized tracking systems.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Staged and sorted multiple types of products for loading.
- Received deliveries, scanned packages and updated orders in internal database.
Ideal Care Solution
Care Providers Svcs
Phoenix, AZ
08.2006 - 11.2023
- Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
- Provided personal care and companionship to elderly clients in their homes.
- Administered medications according to instructions from the client's physician.
- Engaged in conversation with clients to provide emotional support and mental stimulation.
- Helped clients maintain a clean and safe living environment by performing household tasks such as laundry and light housekeeping.
- Participated in recreational activities with clients including reading, playing games, going for walks or attending social events.
- Transported clients to medical appointments or other errands as needed.
- Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
- Followed prescribed care plans created by health professionals when providing services to each client.
- Worked collaboratively with other members of the healthcare team involved in the care of each patient.
- Responded appropriately to emergency situations involving clients while adhering to safety regulations.
- Assessed client needs on an ongoing basis and reported any changes to the supervisor or case manager promptly.
Guatemala Food
Cook
Phoenix, AZ
01.2000 - 02.2005
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Heated sauces, soups and gravies according to specified methods.
- Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
- Measured ingredients accurately using measuring cups and spoons.
- Seasoned cooked dishes properly before serving them.
- Maintained records of daily food usage in accordance with health regulations.
- Communicated effectively with fellow staff members regarding meal preparations.
- Inspected finished dishes for quality assurance purposes.
- Trained new employees on proper techniques of preparing meals safely.
- Kept the kitchen area clean at all times during shifts.
Education
High School Diploma -
Guatemala High School
Guatemala 05-1989
Skills
- Interactive Learning
- Progress Monitoring
- Reading Comprehension
- Grammar knowledge
- Collaboration and Teamwork
- Sanitation
- Food presentation
- Dish preparation
- Food handling
- Supply Restocking
- Safe cleaning with chemicals
- Infection Control
- Customer Service
- Building Maintenance
- Waste disposal
- Focused and detail-oriented
- Cleaning methods
- Housekeeping
- Supply Ordering
- Quality Control
- Shipping and receiving
- Order Fulfillment
- Material Handling
- Warehouse Operations
- Shipment Palletization
- Meal Preparation
- Care plan assessment
- Knowledge of state regulations
- Behavior redirection
- Behavioral Management
- Patient transportation
- Patient assistance
- Surface cleaning
- Fine Dining
- Recipe-based cooking
- Frying
- Ingredient Selection
- Positive and professional
Certification
- Certification in food handling
- Driver license
Languages
Spanish
Full Professional
English
Limited
References
References available upon request.
Timeline
Macys Logistic Warehouse
Warehouse worker
10.2022 - 12.2023
Delivery Maria
Cook
05.2018 - 12.2024
Ideal Care Solution
Care Providers Svcs
08.2006 - 11.2023
Greek Festival
Cook
10.2004 - Current
Guatemala Food
Cook
01.2000 - 02.2005
Housekeeper
Housekeeping Services
04.1999 - 01.2024
High School Diploma -
Guatemala High School