Luz Rios
Chicago,IL
Summary
I have great customer service, willing to learn, I'm also bilingual, very reliable. Im hoping to obtain a position that I feel confident in that will help enhance my communication skills and also provide an opportunity for growth and advancement
Overview
17
17
years of professional experience
Work History
Nanny
Amy Bowen
02.2020 - Current
- Maintained accurate daily records of children's individual activities, behaviors, meals and naps
- Sparked creativity and imagination by helping children discover new things each day
- Dressed children and changed diapers.
Nanny
Gisela Arroyo
01.2020 - Current
- Regulated children's schedules to balance rest, learning and play
- Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
Front Desk Receptionist/ Recruiter
Sure Staff
Chicago, IL
10.2021 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled,dispatched
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
Custodian
YBS
Chicago, IL
08.2020 - 05.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Nanny
Sasha Praka
03.2017 - 09.2019
- Picked up child after school
- Affectionately cared for 1 children, ages 3 to 5 for [2] years
- Sparked creativity and imagination by helping children discover new things each day.
Prep Cook
Sbarro
08.2007 - 11.2018
- Made all meals in accordance with company standards and requirements
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Shipping and Packaging
The Treatment
Chicago
01.2024 - Current
- Packaged finished Type products and prepared packages for accurate shipping.
- Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
- Managed a diverse team of employees responsible for various aspects of the shipping process including packing, loading, documentation, and transportation coordination tasks.
Education
GED -
Saint Agustin College Prep
Chicago, ILSkills
- Emotionally supportive
- Light housekeeping
- Enrichment activities
- People-oriented
- Reliable
- Friendly
- Flexible
- Dependable
Languages
Spanish
Native or Bilingual
Timeline
Shipping and Packaging
The Treatment
01.2024 - Current
Front Desk Receptionist/ Recruiter
Sure Staff
10.2021 - 01.2024
Custodian
YBS
08.2020 - 05.2021
Nanny
Amy Bowen
02.2020 - Current
Nanny
Gisela Arroyo
01.2020 - Current
Nanny
Sasha Praka
03.2017 - 09.2019
Prep Cook
Sbarro
08.2007 - 11.2018
GED -
Saint Agustin College Prep