Luz Sanchez
Brewster
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in customer service role.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in customer service role.
Overview
3
3
years of professional experience
Work History
Housekeeper
Lakeside Resort
05.2019 - 09.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Walmart
05.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Repacker
Chelan Fruit
04.2016 - 09.2016
- Demonstrated flexibility in adapting to changing work demands, quickly shifting between different tasks as needed throughout the day.
- Ensured customer satisfaction with properly packaged products that met or exceeded company standards for presentation and durability.
- Participated in cross-functional teams, collaborating on projects related to inventory management, process improvement, and safety initiatives within the warehouse environment.
- Enhanced warehouse efficiency through timely repackaging of damaged or returned products for resale.
Education
No Degree -
Lake Chelan High School
Chelan, WASkills
- Teamwork
- Customer service
- Active listening
- Critical thinking
- Data entry
- Live chat support
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Lakeside Resort
05.2019 - 09.2019
Cashier
Walmart
05.2017 - 06.2018
Repacker
Chelan Fruit
04.2016 - 09.2016
No Degree -
Lake Chelan High School
Similar Profiles
Alexander HogstonAlexander Hogston
Beach Lifeguard at The Cove Lakeside ResortBeach Lifeguard at The Cove Lakeside Resort
Ka'Leas DansbyKa'Leas Dansby
Team Member, Food and Beverage at Nashville Shores Lakeside ResortTeam Member, Food and Beverage at Nashville Shores Lakeside Resort
Austin KelleyAustin Kelley
Dishwasher/pizza Maker at Kenyon's Lakeside ResortDishwasher/pizza Maker at Kenyon's Lakeside Resort