LUZ SANTIAGO TIMBERLAKE
Gateways to Better Living Inc.
Youngstown,OH
1
Language
23
years of professional experience
Experienced driver and transport professional with a background in client care, corrections, warehouse operations, and shipping support. Skilled in time management, conflict resolution, and adapting quickly to changing routes and priorities. Known for a clean driving record, strong communication, and dependable service.
Work History
HSA-SUB/DRIVER
8 Years 5 Months- Transported clients safely to appointments, community outings, and daily program activities.
- Followed scheduled pickup and drop-off plans with consistent punctuality.
- Assisted passengers with boarding, securement, and mobility needs.
- Inspected vehicle condition, cleanliness, and readiness before each route.
Production Forklift Operator/Shipping and Receiving Clerk
3 Years 4 Months- Operated forklift to move raw materials, work-in-process, and finished aerospace components across production areas. 2. Inspected equipment before shifts, reporting defects and supporting safe, reliable material handling. 3. Loaded and unloaded trailers, staging parts for production lines and outbound shipments. 4. Maintained accurate inventory movement through scans, labels, and route documentation. 5. Coordinated with production teams to keep materials flowing and reduce line interruptions. 6. Followed safety, quality, and housekeeping standards while working in high-volume manufacturing areas. 7. Trained new operators on forklift procedures, traffic patterns, and plant safety requirements. 8. Prioritized urgent material requests and adjusted routes to support efficient workflow and on-time output.
- Trained new operators on forklift procedures, traffic patterns, and plant safety requirements.
- Followed safety, quality, and housekeeping standards while working in high-volume manufacturing areas.
- Collaborated with team members to complete special projects, such as reorganizing storage areas or relocating large quantities of inventory.
Correctional Officer/DRIVER
10 Months- Supervised inmate movement, maintaining security during transports, count procedures, and facility operations.
- Monitored housing units for contraband, disturbances, and policy violations, enforcing correctional standards consistently.
- Conducted searches, inspections, and headcounts to preserve order and prevent unauthorized activity.
- Responded to incidents swiftly, using de-escalation techniques to resolve conflicts and protect staff and inmates.
DRIVER
2 Years 6 Months- Operated passenger vans and accessible vehicles to transport individuals safely to appointments and community activities.
- Followed scheduled routes, pickup times, and drop-off instructions with consistent reliability.
- Assisted passengers with boarding, seating, and securement while maintaining dignity and comfort.
- Inspected vehicles before trips, documenting maintenance concerns and safety issues promptly.
DSP/DRIVER
3 Years 2 Months- Transported individuals safely to appointments, day programs, and community activities.
- Assisted passengers with boarding, seating, and mobility equipment.
- Monitored vehicle condition, reporting maintenance needs and safety concerns promptly.
- Maintained accurate trip logs, mileage records, and transportation documentation.
DRIVER/Special Needs Bus Aide
2 Years- Assisted passengers with boarding, seating, and mobility device securement.
- Operated community buses safely while following scheduled routes and service standards.
- Navigated assigned routes efficiently while adapting to traffic, detours, and service changes.
- Performed pre-trip inspections to verify vehicle readiness, safety equipment, and operational condition.
Education
ASSOCIATE - Criminal Justice
- Honor Roll
- Awarded TRIO
- 3.81 GPA
- DOUBLE MAJOR STUDENT- second major was an Associates in Medical Assistant but did not finish due to the degree being changed to a Certificate instead of a two year degree.
ASSOCIATES - Business Administration
CDA - CDA/CHILDCARE
GED
Skills
Valid Driver's license
Mobile Crane Certificate
Time management
Safety Driving Record
Effective Communication
Adaptability to Change
Route optimization
Organizational Skills
Detail Orientated
Conflict Resolution-Work well under-pressure and can successfully mediate disputes.
Team motivation
Safety compliance
Problem Solving Skills-Quick thinking is vital when dealing with unexpected road closures
broke-down vehicles or sick drivers needing sudden replacement.
Clear communication
Situational analysis
Affiliations
I am a proud member of Women of Steel Sisterhood with USW where I have had leadership seminars, and convections Training experiences.
I was a TRIO student with Eastern Gateway Community College which allowed me to benefit from numerous educational experiences with collaborations amongst different types of educational background for better leadership and communications experiences.
Languages
Spanish
Native or Bilingual
Timeline
Production Forklift Operator/Shipping and Receiving Clerk
HOWMET AEROSPACE
05.2023 - 09.2026Read More
Correctional Officer/DRIVER
TCI STATE PRISON
06.2022 - 04.2023Read More
HSA-SUB/DRIVER
Gateways to Better Living Inc.
05.2018 - CurrentRead More
DRIVER
Siffrin Inc
01.2018 - 07.2020Read More
DSP/DRIVER
Consumer Support Services
05.2015 - 07.2018Read More
DRIVER/Special Needs Bus Aide
COMMUNITY BUS SERVICES
02.2004 - 02.2006Read More
EASTERN GATEWAY COMMUNITY COLLEGE,
ASSOCIATE from Criminal Justice
Read More
ITT Technical Institute
ASSOCIATES from Business Administration
Read More
CDA CREDENTIALS
CDA from CDA/CHILDCARE
Read More
O.C.C.H.A.
GED
Read More