Luz Soto
Springfield,MA
Summary
Experienced healthcare professional with over 15 years of expertise in diverse healthcare settings, including long-term care, sub-acute, public health, occupational health, infection control, and leadership as a community health coordinator. Substantial experience in nursing leadership, bringing strong emphasis on patient care, staff development, and operational efficiency. Adept at fostering collaborative team environments and adaptable to changing healthcare needs. Proficient in clinical management, regulatory compliance, and strategic planning, ensuring optimal outcomes and high standards. Known for exceptional communication, problem-solving abilities, and unwavering reliability.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medication Interchange/Admissions Coordinator
Stern Consulting/Agawam Rehab
Agawam, MA
08.2024 - Current
- Analyzed and controlled pharmacy costs to enhance operational efficiency within a six-facility rehabilitation campus.
- Engaged with healthcare providers and pharmacy to identify and propose available medication alternatives, minimizing treatment delays.
- Coordinated efforts with patients and families to streamline and improve the admission experience.
- Participated in comprehensive compliance training sessions to enhance preparedness for state survey evaluations.
- Conducted thorough reviews of patient charts to ensure compliance with medication reconciliation orders and completion of admission paperwork.
- Conducted BLS CPR recertification courses to maintain nursing compliance and enhance patient safety.
Acting Community Health Coordinator
Government of Bermuda
Hamilton, Bermuda
01.2019 - Current
- Regularly fill the role of acting Community Health Coordinator. This consist of overseeing a team of 4-9 nurses and 2-4 Community Health workers who provide direct patient care in the community and community health center.
- Manage the budget, maintain quality of care standards, update policies and procedures, teach CPR classes, organize hurricane shelters, coordinate health promotion activities, hold bi-weekly staff meetings, manage recruitment and orientation of new staff, manage dismissal of staff, intake of all new referrals, and oversee everyday activities of the health center.
- Succession planning was completed for the community health coordinator and administrator position for a long term care facility.
Community Health Nurse
Government of Bermuda
Hamilton, Bermuda
12.2014 - Current
- Provide direct patient care at home and in the community health center which includes: wound care, injections, medication administration, vaccinations, patient education, coordinating care with doctors and families, assessing clients for placement into long term care facilities, assessing clients for care needs for insurance coverage, daily assessments of clients' condition and wounds, and connecting patient to resources.
- Government oversight Nursing home inspections. Inspecting nursing homes for proper staffing levels, quality of care, and ensuring compliance with standards of practice and care delivery based on Bermuda nursing councils guidelines.
- Provided guidance, oversight, and direct nursing care to displaced individuals and families during hurricanes in the hurricane shelter.
- Conducted wound care presentations to healthcare workers; Department of Health staff and nursing home staff.
- Personal Protective equipment (PPE) and Infection control coordinator during the Covid-19 pandemic. This included providing presentations on the proper use of PPE and oversight of facilities to ensure compliance.
- Electronic medical records system administrator. This includes working with the developer to create an electronic medical records system from the previous paper based charting system. As well a training of the staff members on its use, regularly monitoring the systems use, as well as regularly updating the system to meet the current changing needs.
Registered Nurse (Charge Nurse)
Holyoke Health Center
Holyoke, MA
05.2012 - 07.2014
- Supervise medical assistants and make sure work was completed in a timely manner, rules and regulations were followed, and optimal care is being provided through direct supervision, team meetings and in-services
- Care/case-management for patients with multiple comorbidities, difficulty managing poly-pharmacy, and history of poor self-care management
- Phone triage for urgent concerns in accordance to company policy and procedures
- Assess all new patients, obtain medical history, and maintain immunizations up to date as well as directives from physicians with a focus on patient education
- Administer medication; PO, IV, IM, SC, minor procedures, and provide wound care
- Anticoagulation titration, teaching and management.
Registered Nurse (Charge Nurse)
Genesis Eldercare Heritage Hall
Agawam, MA
08.2011 - 07.2014
- Assess all new patients, obtain medical history, and determine initial and long term course of action for treatment in accordance with company policies and procedures as well as directives from physicians
- Care for patients of varying complexities such as paraplegia, g-tubes, post-op, and Alzheimer's in a 15-1 ratio sub-acute orthopedic unit, and a 31-1 ratio skilled dementia unit
- Administer medication; PO, IV, IM, SC, PR, minor procedures, and provide wound care
- Admit, discharge and send patients to the emergency room that are too complex for the center to manage
- Attend plan of action meetings to develop care plans and determine type of medical attention necessary through conferring with physicians, other medical staff, residents and their families.
Nursing Assistant/Geriatric Nursing Aide Specialist
Genesis Eldercare Heritage Hall
Agawam, MA
02.2002 - 08.2011
- Participate in the hiring process of certified nursing aides
- Educate new employees during orientation of proper body mechanics and the use of mechanical lifts
- Training of newly hired staff of duties and responsibilities
- Supervise nursing aides on unit, make sure their daily duties are completed, make sure fall rates are decreased, and above optimal care is provided
- Assist elderly patients with ADL's including, dressing, bathing, feeding and transfers.
Education
Bachelors of Science in Nursing - Nursing Education
University of Massachusetts
Boston01-2014
Associate's Degree of Science in Nursing - Nursing
Springfield Technical Community College
Springfield, MA01-2011
Skills
- 15 years of nursing experience
- Bilingual in English and Spanish
- Teamwork and Collaboration
- Exceptional leadership skills
Affiliations
Bermuda Nurses Association
Certification
- Registered Nurse BSN-May 2014
- Registered with the Bermuda Nursing Council
- CPR and First Certified
- Certified BLS instructor
Timeline
Medication Interchange/Admissions Coordinator
Stern Consulting/Agawam Rehab
08.2024 - Current
Acting Community Health Coordinator
Government of Bermuda
01.2019 - Current
Community Health Nurse
Government of Bermuda
12.2014 - Current
Registered Nurse (Charge Nurse)
Holyoke Health Center
05.2012 - 07.2014
Registered Nurse (Charge Nurse)
Genesis Eldercare Heritage Hall
08.2011 - 07.2014
Nursing Assistant/Geriatric Nursing Aide Specialist
Genesis Eldercare Heritage Hall
02.2002 - 08.2011
Bachelors of Science in Nursing - Nursing Education
University of Massachusetts
Associate's Degree of Science in Nursing - Nursing
Springfield Technical Community College
References
References available upon request