Luz TORRES
Midvale,UT
Summary
Industrious administrative team member with proven organizational, time management, and multitasking abilities in any setting. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes. Motivated with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise, and sales abilities to support and drive substantial growth.
Overview
3
3
years of professional experience
Work History
Coffee Barista
Cafe Zupas
South Jordan, UT
11.2023 - Current
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Received incoming shipments of raw materials and supplies needed for production runs.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
- Maintained positive working relationship with fellow staff and management.
- Set specific goals for projects to measure progress and evaluate end results.
- Attended regular staff meetings to keep up-to-date on new recipes techniques menu changes policies changes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Supervisor
Barbacoa Mexican Grill,
South Jordan, UT
06.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated employee schedules according to shift changes and availability.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assisted upper management with daily operations to meet standards of service and quality.
Staff Member
Tres Gatos Coffee
Midvale, UT
11.2021 - 03.2022
- Followed health safety guidelines while performing duties within the kitchen environment.
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained positive working relationship with fellow staff and management.
- Supported business operations with reliable commitment to timely task completion.
- Organized inventory, verifying supplies, tools and production materials for team.
- Kept records of sales transactions accurately in order to track inventory levels.
- Performed maintenance tasks such as descaling espresso machines and sanitizing surfaces.
- Supported highest standards of conduct and service to support company reputation.
- Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Education
High School Diploma -
Hillcrest High School
Midvale, UT05-2023
Skills
- Operations Management
- Staff Management
- Data Analytics
- Strategic Planning
- Inventory Control
- Schedule development
- Bilingual
- Customer interaction
- Social and communication skills
- Strong teamwork and independent work experience
- Quick learning
- Adaptability and flexibility
- Positive attitude and energy
- Reliability
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Coffee Barista
Cafe Zupas
11.2023 - Current
Supervisor
Barbacoa Mexican Grill,
06.2022 - Current
Staff Member
Tres Gatos Coffee
11.2021 - 03.2022
High School Diploma -
Hillcrest High School