Luz Wimmer
El Centro,United States
Summary
Dedicated office assistant with years of experience in managing high-volume calls and resolving in-person inquiries. Known for a respectful demeanor while effectively supporting clients and colleagues. Proven ability to enhance operational efficiency through streamlined internal processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Assistant
Imperial Valley College
Imperial, CA
09.2023 - Current
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Answered and directed phone calls to appropriate staff members.
- Maintained confidentiality of sensitive information and documents.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Crew Member
McDonald's
Calexico, United States
01.2019 - 08.2023
- Take orders, prepare meals and collect payments
- Support great dining and meal experience for guests
- Work well with teammates and accept coaching from management team
- Work front counter, drive-thru and other areas
- Accuratley operate cash register and convey special requests to kitchen staff
Personal Assistant
EXIMIN
Mexicali, Mexico
08.2016 - 02.2018
- Provided multifaceted services by running errands, managing mail, scheduling appointments
- Sourced and ordered office equipment and supplies
- Arranged domestic and international travel plans and intineraries
- Oversaw personal and professional calendars and coordinated appointments for future events
- Displayed absolute discretio9n at handeling confidential information
- Maintained appropriate filing of personal and professional documentation
Receptionist
Ford Hermosillo
Hermosillo, Mexico
01.2011 - 08.2012
- Answered central telephone system and directed calls accordingly
- Responded to inquiries from callers seeking information
- Recieved and routed business correspondence to correct department and staff members
- Scheduled and confirmed appointments and meetings for management team
- Coordinated travel accommodations, agenda and transportation for staff and out of town visitors
- Provided clerical support by copying, faxing and filing documents
Education
Associate of Science - Computer Information Technology
Imperial Valley College
Imperial, CAAssociate of Science - Cybersecurity
Imperial Valley College
Imperial, CASkills
- Record Management
- Customer Service
- Document Filing and Retrieval
- Call Routing
- Calendar and Scheduling Software
- Microsoft Office
- Meeting Scheduling
- Mail handling
Languages
- English, Native or Bilingual Proficiency
- Spanish, Native or Bilingual Proficiency
Certification
- Computer Information Technology
- Cybersecurity
- Computer Networking
Languages
English
Professional
Spanish
Professional
Timeline
Office Assistant
Imperial Valley College
09.2023 - Current
Crew Member
McDonald's
01.2019 - 08.2023
Personal Assistant
EXIMIN
08.2016 - 02.2018
Receptionist
Ford Hermosillo
01.2011 - 08.2012
Associate of Science - Computer Information Technology
Imperial Valley College
Associate of Science - Cybersecurity
Imperial Valley College
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